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Swisher RC14544CPKA Trail Cutter Reviews & Ratings

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Swisher RC14544CPKA Reviews
Overall Rating
Features
1/5
Quality
3/5
Performance
3/5
Value
3/5
Overall
2.5 out of 52.5 out of 52.5 out of 52.5 out of 52.5 out of 5
Pros
difficult to rate highly... (1)
Cons
Durability (1)
Packaging (1)
Bad Instructions (1)
0% of respondents would recommend this product to a friend
2 Reviews  Sort by 
 
Robert N
Mineral, VA
Purchased from Mowers Direct
Purchased 3/22/17
Most Helpful Critical Review
REVIEWED
APR.
26
2017
1 out of 51 out of 51 out of 51 out of 51 out of 5
Unfortunate Experience
I have purchased DR mowers in the past & have had good success with them. I decided to try Swisher & purchased two of them. One came with instructions in very small print, the other with instructions on a disc only. The packaging of the product did not allow me to remove the machine from the pallet without scratching a piece of the tow bar, on both machines. I followed the printed directions & tightened all the nuts just like I had always done on my DR units. After approximately 5... more
Pros: difficult to rate highly considering experience
Cons: Bad Instructions, Packaging, Durability
Robert Does Not Recommend This Mower
Jose, the Lawn Mower Expert
Product Expert
Robert,
Thank you very much for the review. I apologize for the issues that you experienced and will pass along your experience to Swisher. Thank you as always for your business and I hope you have a great day.
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Manufacturer Response
Brand Rep
Robert,
Thank you for taking time to leave a review. We are sorry that you had issues with one of your machines. We would like to help resolve the problem. Our customer service team will be reaching out to you shortly. Thank you for choosing Swisher.
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21
Lorraine Marinuzzi
Walton, NY
Purchased from Mowers Direct
Purchased 6/20/17
REVIEWED
JUL.
18
2017
4 out of 54 out of 54 out of 54 out of 54 out of 5
Not Happy
Received this mower on: 6/29/17. On July 5th used mower for the first time and the tongue bolts at the unit broke, due to no swivel point on the swisher trailer tongue or at unit, due to uneven ground or hill 2 bolts broke off. Too much pressure on them to lift unit when changing elevations. Called Mowers Direct, and was told to call Swisher Inc, which I did. Finally spoke to a Micheal Ray on July 6th. He told use we needed a new part, which I have a picture of here, because I printed same, and... more
Lorraine Does Not Recommend This Mower
Jose, the Lawn Mower Expert
Product Expert
Lorraine,
I'm sorry you have an issue with your mower. Our files show that our Post Sales team is working with you and our contacts at Swisher to get you the parts you need as quickly as possible!
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Manufacturer Response
Brand Rep
Lorraine,
I'm sorry that you are experiencing issues with our team. This is very unusual. I have your information and wil make sure you receive a call back ASAP to correct this situation.
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