Greenworks (16") 10-Amp Electric 2-In-1 Lawn Mower

I bought this mower at the end of 2012 and used it three times. I went to use it in the Spring of 2013 and it did not work. It had been kept dry and so there was no reason for it to fail. Greenworks warranty was in place, but there was only one service center in my city that could fix the mower. It is 5 weeks since I took it to be fixed and the warranty still has not been approved. In other words, my under warranty mower cannot be fixed because of the nonsense protocol at Greenworks when their sub contractors have to service the machines.

The service company told me to "try back in another 3 weeks and see what's happened".
Buyer beware. I will never buy from Greenworks again.

I bought this mower at the end of 2012 and used it three times. I went to use it in the Spring of 2013 and it did not work. It had been kept dry and so there was no reason for it to fail. Greenworks warranty was in place, but there was only one service center in my city that could fix the mower. It is 5 weeks since I took it to be fixed and the warranty still has not been approved. In other words, my under warranty mower cannot be fixed because of the nonsense protocol at Greenworks when their... more

I am 70 year old lady with bad knees. This little mower is so easy for me to push I was astounded. It went though high grass with no problem. No stalling out like the big gas mowers. Its perfect for me and its a pleasure to mow the grass. Thank you.

I bought my mower last year, just before mowing season. Ordered it from Amazon.com. The shipping box from the drop shipper contained the mower and the cloth cover for the grass catcher frame, but no frame. I called Greenworks and ordered the frame using the correct part number. Received another cloth cover for the frame from the drop shipper, but no frame. Called again and received another cloth cover from the drop shipper. Called a third time and someone in charge said he would get the frame from their local warehouse. Problem finally solved.

Then this year I stupidly lowered the garage door, hitting and damaging one of the front 6" wheels on the mower. Called and ordered the pair, using the correct part number. Today I received wheels from the drop shipper. I received 7" wheels that go on the back of the mower - the part # for 6" wheels was on the shipping sheet but the wheels are not the ones I order. I'm hoping that customer service will get the right wheels to me before I have to borrow a neighbor's mower.

I bought my mower last year, just before mowing season. Ordered it from Amazon.com. The shipping box from the drop shipper contained the mower and the cloth cover for the grass catcher frame, but no frame. I called Greenworks and ordered the frame using the correct part number. Received another cloth cover for the frame from the drop shipper, but no frame. Called again and received another cloth cover from the drop shipper. Called a third time and someone in charge said he would get the... more

We purchased this mower about 2 months ago. It worked once. We called Greenworks to find out which repair shop to bring it to.
The shop they recommended was about 40 minutes away, but we brought it in anyway. After 5 weeks of run around and multiple stories from this shop my husband went and just picked up the mower. It was in pieces and the shop wouldn't even put it back together for him. He wound up putting it back together in the shop so he could bring it home. Needless to say we called Greenworks again and asked if they would just ship us another mower. We were told that they "needed to clear it with their manager and would call us back." It's been another week with no call back from Greenworks. We are very frustrated by the poor quality of this mower, but even more disappointed by the poor customer service.

We purchased this mower about 2 months ago. It worked once. We called Greenworks to find out which repair shop to bring it to.
The shop they recommended was about 40 minutes away, but we brought it in anyway. After 5 weeks of run around and multiple stories from this shop my husband went and just picked up the mower. It was in pieces and the shop wouldn't even put it back together for him. He wound up putting it back together in the shop so he could bring it home. Needless to say we... more

So easy to start and use, and light weight too. I have a small (20x25) lawn area out back. This mower, a 16 inch, is just perfect. Wish I found it a long time ago. Plus, I don't have to be bothered with that old gas can. One of the best purchases I ever made. P.S. Mine is the "push" type, still, easy to handle.

Much smaller yard so gave away a very nice power mower and acquired the Greenworks. Settled for power cord instead of battery. Cord is more difficult to use than expected but still worth the $200 difference in price. Used a half dozen times and it has worked great. Blade could be sharper but it is an easy fix. Much easier to store than the old power mower and although heavier than anticipated much lighter than the power mower. Has mowed wet three inch grass without difficulty.

Love it. It's easy to use and cuts really well. Also don't have to worry about if I have gasoline. I was surprised how well I like this mower. I shopped around and read endless reviews. I narrowed search to this mower which lives up to the other reviews. Would highly recommend it.

I love my little green mower from GreenWorks! I hadn't mowed my back yard for a couple of years because my mowers were old and rusted and I was unable to highten or lower them. When I got my GreenWorks mower I've kept up my front yard AND back yard. No more people looking out from their back yards disgustedly. Really my yards were a huge thorn in my side. I'm even thinking of ordering another little green mower - and it was really cheap with no taxes or shipping charges! Thank you Greenworks!

i love it! It is light enough to handle easily, cuts evenly although I wish I could cut higher than the 5 inch highest setting. It's easy to empty if I don't let it get too full.

Perhaps i should have gotten a larger size. It takes me about 15 -20 minutes to cut 1000 sq. ft. of lawn. I love my lawn mower and would buy it again if it continues to be as trustworthy.

I suggest getting an orange extension cord. Mine is green, and hard to see in the grass. The first time I was cutting I wound it up between two trees, but I have learned how to turn and avoid that problem.

Thanks Mowers Direct for speedy service. It was super easy to put together- I did it in my living room.

i love it! It is light enough to handle easily, cuts evenly although I wish I could cut higher than the 5 inch highest setting. It's easy to empty if I don't let it get too full.

Perhaps i should have gotten a larger size. It takes me about 15 -20 minutes to cut 1000 sq. ft. of lawn. I love my lawn mower and would buy it again if it continues to be as trustworthy.

I suggest getting an orange extension cord. Mine is green, and hard to see in the grass. The first time I was cutting I... more

I live in a 55+ community in Florida with lawn care provided by the park. My lot is not flat which means the very large mowers used by the lawn crew tends to leave very large gashes in the lawn....every cutting.

I use the GreenWorks mower to cut the problem areas (new sod next to gardens, drainage troughs, narrow inclines, etc) before the big machines come in and save myself the aggravation of having the lawn damaged.

The noise level of the GreenWorks 25142 lawnmower is minimal and does not disturb my neighbors at all.

A fine machine, well worth the money and highly recommended.

I live in a 55+ community in Florida with lawn care provided by the park. My lot is not flat which means the very large mowers used by the lawn crew tends to leave very large gashes in the lawn....every cutting.

I use the GreenWorks mower to cut the problem areas (new sod next to gardens, drainage troughs, narrow inclines, etc) before the big machines come in and save myself the aggravation of having the lawn damaged.

The noise level of the GreenWorks 25142 lawnmower is minimal and... more

I used this mower about 3 times last year. I tried it this year and it would not turn on. I took it to be repaired and the service repair company took 3 months to repair it. It turned on in their shop, but when I took it home it would not turn on. This mower is an absolute piece of garbage. Buyer beware.