18-Volt Lithium-Ion Battery •Have a second battery charged for quick switch •Replace your old string trimmer battery
Compatibility •ONLY fits Worx WG151.5 cordless string trimmer •DOES NOT fit other Worx 18-volt tools
Replaces Worx Battery WA3502
Model
Model Number:
WA3512
UPC:
822465007208
Manufacturer
WORX
Battery Voltage
18 Volts
Battery Type
Lithium Ion
Overview
Weight
5 Lbs. (2.27 kilograms)
Download Documents
No documents available at this time
7 Questions
Q: Hi, I have a Worx trimmer that the battery model wa3512 will charge but will only run for 30 seconds. It still should be under warranty. Please advise how I can get a replacement battery under warranty. Thank you Joe in Utah by Joe Stokes from Utah on July 27, 2011
A: Joe - Worx has set-up a special hot line and a web site to handle this specific defective battery issue. You can either call the special WORX hot line at 1-866-354-9679 or go to the special Worx web site – www.worxbattery.com to get a replacement battery sent to you. Please make sure you have the serial number on your defective battery handy, as you will need this.
Q: HI TODD I WOULD LIKE TO KNOW WHAT I CAN DO ABOUT MY BATTERY FOR MY EDGER. I PURCHASED IT ON 05-02-2010. I WAS WONDERING IF I CAN SEND THE PRODUCT BACK FOR REFUND ON MY CREDIT CARD. THE BATTERY CHARGER SMELLS BURNT AND DOESN'T HOLD THE CHARGE. SO PLEASE LET ME KNOW WHAT I CAN DO TO TAKE CARE OF THIS MATTER. I HAVE MADE SEVERAL CALLS AND CAN'T GET THROUGH. THANKS by BRANDEE from Pennsylvania on May 20, 2011
A: Brandee - if you purchased your WORX item from mowersdirect.com, then you would need to call us at 1-877-412-5296 so we can try to find a solution to your issue. If you purchased your WORX item from someone other than mowersdirect.com, you would need to return your item to the place you bought it from. If you purchased your item directly from WORX, then you would have to call WORX at 1-866-354-WORX (9679) by Jose, Product Expert
Q: How do I go about returning a deefective battery. Item ws purchased on 05/25/2010Order #POST01747826 Dorothy Jones Telephone#606--473-6000 Thank you by Dorothy Jones from Kentucky on May 09, 2011
A: You would have to contact www.worxbattery.com and they would assist you in any return of this product.
Q: Please give me te website so that I can try to order a replacement battery for my trimmer/edger. I attempted to order a replacement last year, put in the necessary information for the replacement, but it never arrived. And, now it is time to cut grass again... so here I am still trying to get the battery. Please let me know if I am still eligible for a free replacement. My battery number is 2009120 04152--for a WA3840 charger. Thanks by Rosa Owens from Maryland on May 08, 2011
A: Go to www.worxbattery.com and they should be able to send you a replacement if your battery has died.
Q: my battery keeps running out.for my worx grass trimmer. why? by Brent Brown from Michigan on May 07, 2011
A: Brent - I can't say for sure. Most likely you have a cell in the battery that has failed. I would suggest calling WORX technical support at (866) 788-7394
Q: my battery charge for about five mins. then it starts flashing red and will not hold a charge. What is wrong? by Roosevelt Carter from Missouri on May 07, 2011
A: Roosevelt - chances are the cells in your battery are burned out or have simply failed. I would suggest contacting WORX technical support at (866) 788-7394
Q: How long does the charge last? by Joe G. from California on March 28, 2011
A: Thanks for your inquiry. This battery will last 4 continuous hours. by Jose, Product Expert
Overall Rating
1.5
(Based on 38 Reviews)
Sort By
September 20, 2012
Frances R. Elizabeth City,, NC
Worx Lithium-ion Battery Wa3512
Purchased new Trimmer, very happy with the light weight, very unhappy with the fact battery did not last through summer. Purchased another battery, it's half the price of buying a new trimmer. Sure I did not use trimmer over 5 times.
July 14, 2012
Robert N.
My String Trimmer
My string trimmer works great since I received my new battery.
May 03, 2012
Mary Gillette, WY
Get A Free Replacement Battery.
I echo the last review left. "They are replacing the Batteries for free as well as giving free string. So, I am happy about this. It is simple just go to worxbattery.com and follow the instructions or call 1-866-354-9679 for friendly service staff to assist you." I followed the instructions and was told to go to the website at www.worxbattery.com. You can walk thru their questionnaire and see if your battery is on the list to replace. Don't think I'm getting the string, but happy non the less. Mine was, it's in the mail, free of charge and no shipping costs. I hope it lasts longer, but am very happy so far with their service.
I echo the last review left. "They are replacing the Batteries for free as well as giving free string. So, I am happy about this. It is simple just go to worxbattery.com and follow the instructions or call 1-866-354-9679 for friendly service staff to assist you." I followed the instructions and was told to go to the website at www.worxbattery.com. You can walk thru their questionnaire and see if your battery is on the list to replace. Don't think I'm getting the string, but happy non the less. Mine was, it's in the mail, free of charge and no shipping costs. I hope it lasts ... more
June 10, 2011
Lee Mount Holly, NC
Mrs. Leee. Carpenter
I don't believe the battery holds it charge long enough. I trimmed my walk and driveway, it was dead. I would like to know how long it is guaranteed for. I had one in my original trimmer that did not seem to last very long. Does it drain the power if it is left in the charger or the trimmer? It works great as a walk or driveway trimmer, but not so good as a weed eater.
May 10, 2011
Ken Cream Ridge, NJ
Worthless Battery... Rip-off.
The lithium battery lasted...or should I say never lasted. It afforded about 20 minutes at first use. Now it lasts less than 30 seconds. I think we are all in for some kind of adjustment. If not , I will never buy another WORX product. I am talking specifically about the trimmer, and it's 18 volt lithium battery. Save your money . I do not recommend.
May 09, 2011
Ann Stanley, NY
Battery Doesn't Work
I am speechless, I wish I read these complaints before. My battery does not work either, it is very frustrating. BUYER BEWARE. Save your money do not buy this WORX.
April 19, 2011
Gman Seattle, WA
The Battery Does Not Hold A Charge
I found that originally the battery would work for about 20 minutes. Now it lasts about 20 seconds, even though the charger shows that it is fully charged. Very disappointing.
April 18, 2011
James Hamilton, OH
Dissapointed
Same story here. This thing worked great for one month. Now battery is shot! Worx will get no more of my business. I'll go buy a whole new trimmer elsewhere.
April 18, 2011
Phyllis Harman, WV
Battery
Used trimmer one season, in a small yard. I had to keep charging the battery every 15 minute's and now this season it doesn't charge at all. I will not pay a big price for another battery. I'm elderly and live on a close budget, so I can't afford to spent money each season on something as expensive as the trimmer was and now a costly battery that doesn't hold charge....I'm very upset with this situation.
April 04, 2011
Ronald Berlin, NH
Dead Battery
I have a very small area to mow and trim. I like the trimmer but the battery died after only one season.
Either I had a defect or these things will be a money pit.
Ron
September 20, 2012
Frances R. Elizabeth City,, NC
Worx Lithium-ion Battery Wa3512
Purchased new Trimmer, very happy with the light weight, very unhappy with the fact battery did not last through summer. Purchased another battery, it's half the price of buying a new trimmer. Sure I did not use trimmer over 5 times.
July 14, 2012
Robert N.
My String Trimmer
My string trimmer works great since I received my new battery.
May 03, 2012
Mary Gillette, WY
Get A Free Replacement Battery.
I echo the last review left. "They are replacing the Batteries for free as well as giving free string. So, I am happy about this. It is simple just go to worxbattery.com and follow the instructions or call 1-866-354-9679 for friendly service staff to assist you." I followed the instructions and was told to go to the website at www.worxbattery.com. You can walk thru their questionnaire and see if your battery is on the list to replace. Don't think I'm getting the string, but happy non the less. Mine was, it's in the mail, free of charge and no shipping costs. I hope it lasts longer, but am very happy so far with their service.
I echo the last review left. "They are replacing the Batteries for free as well as giving free string. So, I am happy about this. It is simple just go to worxbattery.com and follow the instructions or call 1-866-354-9679 for friendly service staff to assist you." I followed the instructions and was told to go to the website at www.worxbattery.com. You can walk thru their questionnaire and see if your battery is on the list to replace. Don't think I'm getting the string, but happy non the less. Mine was, it's in the mail, free of charge and no shipping costs. I hope it lasts ... more
June 21, 2011
Jerry Indianapolis, IN
Batteries
Love the trimmer but not the batteries. Why can't this company fix this problem?
June 18, 2011
Stephanie Suffolk, VA
Lithium Battery 18v Wa3512
I apparently am not the only person with the issue of the battery. Nor can I find anyone to help me. I purchased the 3 in 1 weed trimmer last year for a father's day gift for my husband and this year I tried to use it and the battery is not working, so I have to use my electric weed eater (which I love-minus the cord) Too bad I didn't know this prior to purchasing the Worx weed eater 3 in 1. I am not buying another battery after reading all the comments. I do believe the Worx company owes us a battery. How do you go about that?
June 13, 2011
James B. Midland, MI
Worx - No Customer Support
I purchased both a 18 volt trimmer and blower last summer. I bought both with the lithium battery, so when one was charging, I could use the other interchangeably. After about 2 months of light use one of the 2 batteries failed to hold a charge.
I contacted Worx customer service and got the immediate "we will get back to you". They never did. This summer I tried to get by with one battery. It also failed after 2 charges. I again contacted Worx customer service about one month ago, and again I've had no response. Never buy a thing from this company - they provide zero support for what appears to me to be failed battery system.
I purchased both a 18 volt trimmer and blower last summer. I bought both with the lithium battery, so when one was charging, I could use the other interchangeably. After about 2 months of light use one of the 2 batteries failed to hold a charge.
I contacted Worx customer service and got the immediate "we will get back to you". They never did. This summer I tried to get by with one battery. It also failed after 2 charges. I again contacted Worx customer service about one month ago, and again I've had no response. Never buy a thing from this company - they provide zero suppor... more
June 12, 2011
Thomas Lino Lakes, MN
Battery
I'm very unhappy with the lasting of it. I have had about a year now. Lasts for 1 min. Now I'm seeing why with all the people that have wrote in.
June 07, 2011
SinaRina Austin, TX
Waste Of Money
Before I read these reviews I thought that my battery issue was an isolated incident. I see now that the battery is truly a problem - a waste of money. The product (trimmer) I bought last year I thought was great. However, last fall I called Worx for new line, which you are supposed to get free for life, and to date it has never arrived. Last month when I attempted to charge the battery, it never charged. I was considering buying a replacement battery because I mistakenly thought that surely it was going to be at a reasonable cost. I found out today that the cost is only 20.00 less than a whole new unit! On top of that, based on the reviews here, the replacements are of poor quality, too. What a waste of money this trimmer was.
Before I read these reviews I thought that my battery issue was an isolated incident. I see now that the battery is truly a problem - a waste of money. The product (trimmer) I bought last year I thought was great. However, last fall I called Worx for new line, which you are supposed to get free for life, and to date it has never arrived. Last month when I attempted to charge the battery, it never charged. I was considering buying a replacement battery because I mistakenly thought that surely it was going to be at a reasonable cost. I found out today that the cost is only 20.00 less than ... more
May 30, 2011
Barry Hauser, ID
Terrible Battery
I used it about 6 times last year, only runs about 15 seconds this spring. Will not recharge battery even tho charger says full charge. I will not order another one after reading other similar stories.
May 24, 2011
DAVID Urbandale, IA
Worx 18-volt Lithium
The Battery Was Okay For 5-Times of Use. After That the Battery Will Last About 30 Seconds.
I Do Not Recommend This Product At All. I Had to Wait a Long Time On the Phone Also.
May 22, 2011
James E. Colorado Springs, CO
Worx Battery
Battery would not recharge during the first year that I bought it. I called the customer service Ph # and they replaced it without question. I started to use the trimmer this year and the same thing has happened, the battery will not charge. Therefore, lending the trimmer useless. I want all of my money back. It's a rip off.
May 22, 2011
Eyeball Kid Monmouth, OR
Worx 18 Volt Battery Burn-out, Etc.
Yeah. I had the same problem with the original battery for the unit that I bought last year. It seemed to work alright for a season, then, when I tried again in February, the battery lasted about 30 seconds. There's no excuse for this. The Worx company must be cutting corners on its quality control, because, with these batteries, there IS NO QUALITY!
I called up the Worx outfit and the support lady told me that they would send me an upgraded, new 24 volt Lithium battery with instructions for sending back the worthless piece of junk that lasted about 7 or 8 starts last year.
Instead of getting the promised "upgrade" to 24 volts, the Worx company sent me another 18 volt Lithium. So far, I used it on 4 occasions and it puts in a satisfactory performance.
Because of the battery problems and the numerous identical reports within this thread of reviews, I think I'll skip a Worx product if I need to buy something else, and until consumers give better reviews for a higher quality battery.
Yeah. I had the same problem with the original battery for the unit that I bought last year. It seemed to work alright for a season, then, when I tried again in February, the battery lasted about 30 seconds. There's no excuse for this. The Worx company must be cutting corners on its quality control, because, with these batteries, there IS NO QUALITY!
I called up the Worx outfit and the support lady told me that they would send me an upgraded, new 24 volt Lithium battery with instructions for sending back the worthless piece of junk that lasted about 7 or 8 starts last year.
Not Only Have I Had Bad Batteries - Wa3512 -Wa3152 But When I Called and
Complained (Nicely) and Ask For Help She Cut Me Off While I Was Talking to Her
May 12, 2011
Norman Durham, NC
Sorry Worx Lithium Battery 18 Volt-wa3512
I bought the Worx Trimmer and Edger about a year ago at Sears. I liked the concept of how it worked and the light weight. I have not used the unit very much last summer and I wanted to use this season but the battery won't charge, and it runs for only a few seconds and cuts off. I went back to Sears and they said they could not do any thing about it, they don't even have replacement batteries. They stated they could order me a new battery at the cost of 99.00 plus tax. I told them I would not pay that amount because I did not pay that much for the unit. I informed them that the unit was supposed to have a 2 year warranty on the battery but it did not do any good. I have just read the reviews on line about the battery no one thinks they are any good.
I bought the Worx Trimmer and Edger about a year ago at Sears. I liked the concept of how it worked and the light weight. I have not used the unit very much last summer and I wanted to use this season but the battery won't charge, and it runs for only a few seconds and cuts off. I went back to Sears and they said they could not do any thing about it, they don't even have replacement batteries. They stated they could order me a new battery at the cost of 99.00 plus tax. I told them I would not pay that amount because I did not pay that much for the unit. I informed them that the unit was suppo... more
May 11, 2011
Bob Eastpointe, MI
Battery
Without a decent battery this trimmer is worthless, but you already know this and sell them anyways. I would tell anyone thinking about buying a Worx, that it's a scam, a battery scam.
May 09, 2011
Valyn Preston, ID
Worx Battery Is A Dud
This is our second year to have a Worx trimmer. It is wonderful!!! It is a wonderful piece of junk. The battery has never held a charge. The Worx TV advertisement says you can trim around a football field... it is more like around a football. We have called service and have stayed on the line waiting for a service rep for at least a 12 hour every time. Everyone must be waiting for help with their Worx. We have wasted more time and money on this piece of equipment. Sure glad my old one still works. It's a Stihl.
May 09, 2011
Dale C. Jamestown, NY
Dead Battery
I purchased trimmer 3-22-2010, went to use it 3-1-2011 and the battery was dead, even though the charger was indicating green. I am very disappointed and would not recommend purchase. When e-mailing Worx I received no response......
May 07, 2011
Janis Salem, UT
Worx Trimmer Battery Bad
I am in the same boat as all the other reviewers. I bought this trimmer less than a year ago based on the TV infomercials. It worked one summer and when I brought it out this spring, it worked about 5 minutes and died. When I put it back on the charger all I get is a blinking red light which indicates a bad battery. After reading all these reviews I will not buy another Worx product. If there customer service will send me a free replacement fine. But if it does the same thing I will be chucking this thing in the trash and buying a gas powered trimmer. Very BAD product!!
May 03, 2011
Sandra Franklinton, NC
Mrs. Daley
I purchased A WORX edger/trimmer after seeing advertisement indicating that the charge would hold to complete an entire football field. I am lucky to be able to trim 10 blades of grass before the charge is totally gone. I have 2 batteries. One only worked the first season and the new one rarely holds a charge. Unfortunately I am unable to use this without a battery and have paid for the equipment more than twice trying to get the battery to hold a charge. I PERSONALLY FEEL THE LEAST WORX COULD DO, ESPECIALLY SINCE THIS IS AN OBVIOUS PROBLEM WITH NUMEROUS CUSTOMERS, THAT WORX SHOULD OFFER A CREDIT TOWARD A MORE EFFICIENT RELIABLE PRODUCT, or at least a refund for the inadequate batteries.
I purchased A WORX edger/trimmer after seeing advertisement indicating that the charge would hold to complete an entire football field. I am lucky to be able to trim 10 blades of grass before the charge is totally gone. I have 2 batteries. One only worked the first season and the new one rarely holds a charge. Unfortunately I am unable to use this without a battery and have paid for the equipment more than twice trying to get the battery to hold a charge. I PERSONALLY FEEL THE LEAST WORX COULD DO, ESPECIALLY SINCE THIS IS AN OBVIOUS PROBLEM WITH NUMEROUS CUSTOMERS, THAT WORX SHOULD OFFER ... more
April 30, 2011
Bernie Kennewick, WA
Batteries High Priced Junk
Bought the WORX string trimmer and in less than one season the lithium batteries went out. After buying 2 batteries I could buy a gas trimmer or a Ryobi battery string trimmer that uses the Ryobi tool lithium batteries. Worx is over advertised and worthless because of the battery issue.
April 27, 2011
Clyde B. Southbridge, MA
Worx Leaf Vac Batteries
I own two of the leaf vacs and I bought extra batteries. Every battery I bought was dead when I brought
them out this spring. Its very upsetting. The replacement battery costs more then a new leaf vac. I also
read some other reviews and other customers had the same problem. The batteries should last more then
one year.
April 26, 2011
Ronald Bartonville, IL
Piece Of Junk
Loved the trimmer but have had two bad batteries in two seasons.
April 24, 2011
Mylene Citrus Heights, CA
Bad Battery
I have had the trimmer for two years and have probably used it 20 times and the battery functioned fine. Then this last time the battery would not hold a charge and kept dying and the charger would not even charge it. The charger would just blink after about 10 seconds. I have looked all over for the battery even at Home Depot, which was supposed to carry WORX product and could not find it. Even Kmart carries WORX product but not the battery. I find it very unfair of the company to sell a product that relies so heavily on the battery and the battery is unable to support the product in question. I now have to buy a battery that is a third of the cost of the machine itself. I feel that the battery needs to be replaced with one that works, and the people who have supported your product should be given one of them.
I have had the trimmer for two years and have probably used it 20 times and the battery functioned fine. Then this last time the battery would not hold a charge and kept dying and the charger would not even charge it. The charger would just blink after about 10 seconds. I have looked all over for the battery even at Home Depot, which was supposed to carry WORX product and could not find it. Even Kmart carries WORX product but not the battery. I find it very unfair of the company to sell a product that relies so heavily on the battery and the battery is unable to support the product in que... more
April 23, 2011
Clint Hollywood, CA
Dead Worx Battery
This is a disappointing battery. I used the trimmer for one season and tried to use it again this week. It won't hold a charge and runs about 30 seconds. Thanks to prior reviews I won't waste my money and buy another battery.
April 22, 2011
Rodger Auburn, WA
Wa3512 Batteries
After a year and a half the batteries won't hold a charge. Customer service at Worx has been very sincere and prompt about wanting to help...have told us they are sending replacements, we'll see what happens.
April 20, 2011
Pete M. Portland, OR
Worx Batteries Do Not Last
I purchased two Worx batteries last year. One still works for 20 minutes or so, and the second will run for a minute or less. Worx is obviously using cheap, sub-standard batteries and selling them at inflated prices to make a buck. They do not care about damaging their brand.
I say sub-standard batteries because battery technology is such that this should never happen. Certainly not as frequent as we are seeing here.
April 13, 2011
Weaver Little Rock, AR
Dead Batteries
I have bought four of these batteries and so far, one has lasted a year. At this point I have spent a lot more on batteries than the string trimmer I bought that uses these batteries. These are absolutely the sorriest batteries. When this last battery dies I plan the throw the trimmer in the dump and buy a gas power unit.
April 11, 2011
Bob Maryville, TN
Short Charge
Battery dies after 10 minute workout. If you want to trim you need two batteries. One charging
while you trim with other. But quite expensive
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