Worx 18-Volt Lithium-Ion Replacement Battery
 In-Stock
18-Volt Lithium-Ion Battery
•Have a second battery charged for quick switch
•Replace your old string trimmer battery
Compatibility
•ONLY fits Worx WG151.5 cordless string trimmer
•DOES NOT fit other Worx 18-volt tools
Replaces Worx Battery WA3502
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Model Number: | WA3512 |
| | Manufacturer | WORX |
| | Weight | 5 Lbs. (2.27 kilograms) | |
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No documents available at this time |
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7 Questions |
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Q: Hi, I have a Worx trimmer that the battery model wa3512 will charge but will only run for 30 seconds. It still should be under warranty. Please advise how I can get a replacement battery under warranty. Thank you Joe in Utah
by Joe Stokes from Utah on July 27, 2011
A: Joe - Worx has set-up a special hot line and a web site to handle this specific defective battery issue. You can either call the special WORX hot line at 1-866-354-9679 or go to the special Worx web site – www.worxbattery.com to get a replacement battery sent to you. Please make sure you have the serial number on your defective battery handy, as you will need this.
by Todd, Product Expert
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Q: HI TODD I WOULD LIKE TO KNOW WHAT I CAN DO ABOUT MY BATTERY FOR MY EDGER. I PURCHASED IT ON 05-02-2010. I WAS WONDERING IF I CAN SEND THE PRODUCT BACK FOR REFUND ON MY CREDIT CARD. THE BATTERY CHARGER SMELLS BURNT AND DOESN'T HOLD THE CHARGE. SO PLEASE LET ME KNOW WHAT I CAN DO TO TAKE CARE OF THIS MATTER. I HAVE MADE SEVERAL CALLS AND CAN'T GET THROUGH. THANKS
by BRANDEE from Pennsylvania on May 20, 2011
A: Brandee - if you purchased your WORX item from mowersdirect.com, then you would need to call us at 1-877-412-5296 so we can try to find a solution to your issue. If you purchased your WORX item from someone other than mowersdirect.com, you would need to return your item to the place you bought it from. If you purchased your item directly from WORX, then you would have to call WORX at 1-866-354-WORX (9679)
by Todd, Product Expert
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Q: How do I go about returning a deefective battery. Item ws purchased on 05/25/2010Order #POST01747826 Dorothy Jones Telephone#606--473-6000 Thank you
by Dorothy Jones from Kentucky on May 09, 2011
A: You would have to contact www.worxbattery.com and they would assist you in any return of this product.
Thanks,
Mowers Direct
by Todd, Product Expert
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Q: Please give me te website so that I can try to order a replacement battery for my trimmer/edger. I attempted to order a replacement last year, put in the necessary information for the replacement, but it never arrived. And, now it is time to cut grass again... so here I am still trying to get the battery. Please let me know if I am still eligible for a free replacement. My battery number is 2009120 04152--for a WA3840 charger. Thanks
by Rosa Owens from Maryland on May 08, 2011
A: Go to www.worxbattery.com and they should be able to send you a replacement if your battery has died.
Thanks,
Mowers Direct
by Todd, Product Expert
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Q: my battery keeps running out.for my worx
grass trimmer. why?
by Brent Brown from Michigan on May 07, 2011
A: Brent - I can't say for sure. Most likely you have a cell in the battery that has failed. I would suggest calling WORX technical support at (866) 788-7394
by Todd, Product Expert
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Q: my battery charge for about five mins. then it starts flashing red and will not hold a charge. What is wrong?
by Roosevelt Carter from Missouri on May 07, 2011
A: Roosevelt - chances are the cells in your battery are burned out or have simply failed. I would suggest contacting WORX technical support at (866) 788-7394
by Todd, Product Expert
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Q: How long does the charge last?
by Joe G. from California on March 28, 2011
A: Thanks for your inquiry. This battery will last 4 continuous hours.
by Todd, Product Expert
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Overall
Rating
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1.2
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(Based on 41 Reviews)
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Sort By
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July 20, 2011
Mapofga
Flowery Branch, GA
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Bad Batteries YES but GREAT SERVICE
They are replacing the Batteries for free as well as giving free string. So, I am happy about this. It is simple just go to worxbattery.com and follow the instructions or call 1-866-354-9679 for friendly service staff to assist you.
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June 10, 2011
Lee
Mount Holly, NC
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Mrs. LeeE. Carpenter
I don't believe the battery holds it charge long enough. I trimmed my walk and driveway, it was dead. I would like to know how long it is guaranteed for. I had one in my original trimmer that did not seem to last very long. Does it drain the power if it is left in the charger or the trimmer? It works great as a walk or driveway trimmer, but not so good as a weed eater.
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May 30, 2011
Bonnie
Fredericksburg, TX
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junk
Battery cannot be charged. Runs for 30 seconds and stops. Recommended help site not on internet. Don't buy.
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May 10, 2011
Ken
Cream Ridge, NJ
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Worthless Battery... Rip-off.
The lithium battery lasted...or should I say never lasted. It afforded about 20 minutes at first use. Now it lasts less than 30 seconds. I think we are all in for some kind of adjustment. If not , I will never buy another WORX product. I am talking specifically about the trimmer, and it's 18 volt lithium battery. Save your money . I do not recommend.
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May 09, 2011
Ann
Stanley, NY
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Battery doesn't work
I am speechless, I wish I read these complaints before. My battery does not work either, it is very frustrating. BUYER BEWARE. Save your money do not buy this WORX.
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April 19, 2011
Gman
Seattle, WA
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The battery does not hold a charge
I found that originally the battery would work for about 20 minutes. Now it lasts about 20 seconds, even though the charger shows that it is fully charged. Very disappointing.
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April 18, 2011
James
Hamilton, OH
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dissapointed
Same story here. This thing worked great for one month. Now battery is shot! Worx will get no more of my business. I'll go buy a whole new trimmer elsewhere.
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April 18, 2011
Phyllis
Harman, WV
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Battery
Used trimmer one season, in a small yard. I had to keep charging the battery every 15 minute's and now this season it doesn't charge at all. I will not pay a big price for another battery. I'm elderly and live on a close budget, so I can't afford to spent money each season on something as expensive as the trimmer was and now a costly battery that doesn't hold charge....I'm very upset with this situation.
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April 04, 2011
Ronald
Berlin, NH
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Dead Battery
I have a very small area to mow and trim. I like the trimmer but the battery died after only one season.
Either I had a defect or these things will be a money pit.
Ron
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April 03, 2011
Bruce
Hesston, KS
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the recharge batter does not last but one season
the first one they sent did not work so they sent another and it but one season and I only uses it about 6 time and it bad
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July 05, 2011
Russ
Cocoa, FL
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Free 18v battery replacement
I've had 2 batteries go bad, just go to www.worxtools.com and click on "Battery Help". New one on it's way.
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June 21, 2011
Jerry
Indianapolis, IN
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Batteries
Love the trimmer but not the batteries. Why can't this company fix this problem?
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June 18, 2011
Stephanie
Suffolk, VA
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Lithium Battery 18v WA3512
I apparently am not the only person with the issue of the battery. Nor can I find anyone to help me. I purchased the 3 in 1 weed trimmer last year for a father's day gift for my husband and this year I tried to use it and the battery is not working, so I have to use my electric weed eater (which I love-minus the cord) Too bad I didn't know this prior to purchasing the Worx weed eater 3 in 1. I am not buying another battery after reading all the comments. I do believe the Worx company owes us a battery. How do you go about that?
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June 15, 2011
Tim
Macon, GA
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Battery Solution
I purchased the Worx 24-Volt trimmer in spring 2010, and as many others have reported, I also experienced the failure of the batteries to charge after about a month or so of use. I have two batteries because I also bought the hedge trimmer separately. Both batteries failed. I contacted Worx via e-mail from their website, and after some time, I assumed they would never respond. Finally, they did respond and explained to me how to return the batteries for replacement. When I received the replacement batteries, I decided not to store them in my garage thinking the high temperatures may be a contributing factor. So far this has worked for me. Both replacement batteries are running strong, and I am now pleased with this product. When a battery runs down, I allow it to cool off before putting it on the charger. During the off season I put the batteries on the charger once every month or two to keep the charge (they don't have a memory effect). These tips should have been provided in the WORX manual. I purchased the Worx 24-Volt trimmer in spring 2010, and as many others have reported, I also experienced the failure of the batteries to charge after about a month or so of use. I have two batteries because I also bought the hedge trimmer separately. Both batteries failed. I contacted Worx via e-mail from their website, and after some time, I assumed they would never respond. Finally, they did respond and explained to me how to return the batteries for replacement. When I received the replacement batteries, I decided not to store them in my garage thinking the high temperatures may be a contr... more
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June 12, 2011
Thomas
Lino Lakes, MN
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battery
I'm very unhappy with the lasting of it. I have had about a year now. Lasts for 1 min. Now I'm seeing why with all the people that have wrote in.
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June 07, 2011
SinaRina
Austin, TX
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Waste of money
Before I read these reviews I thought that my battery issue was an isolated incident. I see now that the battery is truly a problem - a waste of money. The product (trimmer) I bought last year I thought was great. However, last fall I called Worx for new line, which you are supposed to get free for life, and to date it has never arrived. Last month when I attempted to charge the battery, it never charged. I was considering buying a replacement battery because I mistakenly thought that surely it was going to be at a reasonable cost. I found out today that the cost is only 20.00 less than a whole new unit! On top of that, based on the reviews here, the replacements are of poor quality, too. What a waste of money this trimmer was. Before I read these reviews I thought that my battery issue was an isolated incident. I see now that the battery is truly a problem - a waste of money. The product (trimmer) I bought last year I thought was great. However, last fall I called Worx for new line, which you are supposed to get free for life, and to date it has never arrived. Last month when I attempted to charge the battery, it never charged. I was considering buying a replacement battery because I mistakenly thought that surely it was going to be at a reasonable cost. I found out today that the cost is only 20.00 less than ... more
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June 05, 2011
Jan
Furlong, PA
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Worx GT edger and trimmer, blower, hedge trimmer rechargeable 18
I ordered these products as on seen TV and also ordered 2 battery packs and charger. It is advertised that they are long lasting and that is not true. I barely got started on trimming or edging and the battery started dying out. I would charge one battery as I used the other. Then not long after the purchase, the one battery would not recharge and finished the season last summer with only the one working battery. Come this spring, I used the tools with the one working battery maybe 4 times and the battery would not recharge like the first one. To replace a battery is very expensive and if I purchase another one, who knows how long it will last. So I have these tools that I can't use and paid a lot of money for them. My reason purchasing them was so I could do my lawn work because of their light weight and not having a long electrical cord as I have an acre property and I have Multiple Sclerosis. Needless to say, it did not deliver what it promised and advertised and I am not happy about it and a bit annoyed. I ordered these products as on seen TV and also ordered 2 battery packs and charger. It is advertised that they are long lasting and that is not true. I barely got started on trimming or edging and the battery started dying out. I would charge one battery as I used the other. Then not long after the purchase, the one battery would not recharge and finished the season last summer with only the one working battery. Come this spring, I used the tools with the one working battery maybe 4 times and the battery would not recharge like the first one. To replace a battery is very expensive and i... more
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June 03, 2011
John
Colorado Springs, CO
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Battery wont last as advertised
Original purchase was 7/15/10, with two batteries. From day one, one battery would last about 20-30 seconds. The other about 4 minutes. This year, one battery will not charge, the other is 20 seconds. Their batteries are a dud, and the company knows it. I will never purchase a "WORX" product again.
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May 30, 2011
Barry
Hauser, ID
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Terrible battery
I used it about 6 times last year, only runs about 15 seconds this spring. Will not recharge battery even tho charger says full charge. I will not order another one after reading other similar stories.
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May 24, 2011
DAVID
Urbandale, IA
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WORX 18-VOLT LITHIUM
The Battery Was Okay For 5-Times of Use. After That the Battery Will Last About 30 Seconds.
I Do Not Recommend This Product At All. I Had to Wait a Long Time On the Phone Also.
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May 22, 2011
James E.
Colorado Springs, CO
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Worx Battery
Battery would not recharge during the first year that I bought it. I called the customer service Ph # and they replaced it without question. I started to use the trimmer this year and the same thing has happened, the battery will not charge. Therefore, lending the trimmer useless. I want all of my money back. It's a rip off.
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May 22, 2011
Eyeball Kid
Monmouth, OR
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Worx 18 volt battery burn-out, etc.
Yeah. I had the same problem with the original battery for the unit that I bought last year. It seemed to work alright for a season, then, when I tried again in February, the battery lasted about 30 seconds. There's no excuse for this. The Worx company must be cutting corners on its quality control, because, with these batteries, there IS NO QUALITY!
I called up the Worx outfit and the support lady told me that they would send me an upgraded, new 24 volt Lithium battery with instructions for sending back the worthless piece of junk that lasted about 7 or 8 starts last year.
Instead of getting the promised "upgrade" to 24 volts, the Worx company sent me another 18 volt Lithium. So far, I used it on 4 occasions and it puts in a satisfactory performance.
Because of the battery problems and the numerous identical reports within this thread of reviews, I think I'll skip a Worx product if I need to buy something else, and until consumers give better reviews for a higher quality battery. Yeah. I had the same problem with the original battery for the unit that I bought last year. It seemed to work alright for a season, then, when I tried again in February, the battery lasted about 30 seconds. There's no excuse for this. The Worx company must be cutting corners on its quality control, because, with these batteries, there IS NO QUALITY!
I called up the Worx outfit and the support lady told me that they would send me an upgraded, new 24 volt Lithium battery with instructions for sending back the worthless piece of junk that lasted about 7 or 8 starts last year. more
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May 16, 2011
RICHARD
Dayton, OH
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DICK - DAYTON OHIO
Not Only Have I Had Bad Batteries - Wa3512 -Wa3152 But When I Called and
Complained (Nicely) and Ask For Help She Cut Me Off While I Was Talking to Her
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May 11, 2011
Bob
Eastpointe, MI
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Battery
Without a decent battery this trimmer is worthless, but you already know this and sell them anyways. I would tell anyone thinking about buying a Worx, that it's a scam, a battery scam.
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May 10, 2011
Antonio
Reinholds, PA
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worx trimmer
I'm very disgusted with the battery from Worx. It's useless and serve's no purpose whatsoever when it takes more time to recharge the battery than using it. If I would of known this I would not of bought it that's for sure
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May 09, 2011
Valyn
Preston, ID
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Worx Battery is a dud
This is our second year to have a Worx trimmer. It is wonderful!!! It is a wonderful piece of junk. The battery has never held a charge. The Worx TV advertisement says you can trim around a football field... it is more like around a football. We have called service and have stayed on the line waiting for a service rep for at least a 12 hour every time. Everyone must be waiting for help with their Worx. We have wasted more time and money on this piece of equipment. Sure glad my old one still works. It's a Stihl.
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May 09, 2011
Dale C.
Jamestown, NY
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Dead battery
I purchased trimmer 3-22-2010, went to use it 3-1-2011 and the battery was dead, even though the charger was indicating green. I am very disappointed and would not recommend purchase. When e-mailing Worx I received no response......
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May 07, 2011
Janis
Salem, UT
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Worx Trimmer Battery BAD
I am in the same boat as all the other reviewers. I bought this trimmer less than a year ago based on the TV infomercials. It worked one summer and when I brought it out this spring, it worked about 5 minutes and died. When I put it back on the charger all I get is a blinking red light which indicates a bad battery. After reading all these reviews I will not buy another Worx product. If there customer service will send me a free replacement fine. But if it does the same thing I will be chucking this thing in the trash and buying a gas powered trimmer. Very BAD product!!
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April 30, 2011
Bernie
Kennewick, WA
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Batteries High Priced Junk
Bought the WORX string trimmer and in less than one season the lithium batteries went out. After buying 2 batteries I could buy a gas trimmer or a Ryobi battery string trimmer that uses the Ryobi tool lithium batteries. Worx is over advertised and worthless because of the battery issue.
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April 27, 2011
Clyde B.
Southbridge, MA
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Worx Leaf Vac Batteries
I own two of the leaf vacs and I bought extra batteries. Every battery I bought was dead when I brought
them out this spring. Its very upsetting. The replacement battery costs more then a new leaf vac. I also
read some other reviews and other customers had the same problem. The batteries should last more then
one year.
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April 26, 2011
Ronald
Bartonville, IL
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Piece of Junk
Loved the trimmer but have had two bad batteries in two seasons.
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April 23, 2011
Clint
Hollywood, CA
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Dead Worx Battery
This is a disappointing battery. I used the trimmer for one season and tried to use it again this week. It won't hold a charge and runs about 30 seconds. Thanks to prior reviews I won't waste my money and buy another battery.
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April 22, 2011
Rodger
Auburn, WA
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WA3512 batteries
After a year and a half the batteries won't hold a charge. Customer service at Worx has been very sincere and prompt about wanting to help...have told us they are sending replacements, we'll see what happens.
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April 20, 2011
Pete M.
Portland, OR
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Worx Batteries Do Not Last
I purchased two Worx batteries last year. One still works for 20 minutes or so, and the second will run for a minute or less. Worx is obviously using cheap, sub-standard batteries and selling them at inflated prices to make a buck. They do not care about damaging their brand.
I say sub-standard batteries because battery technology is such that this should never happen. Certainly not as frequent as we are seeing here.
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April 16, 2011
Paul
Kosciusko, Ms, MS
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Worx 18 Volt Lithium Battery
I purchased my wireless trimmer less that one year ago. The battery is a piece of junk, It will not hold a charge. There should be a recall on this product.
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April 13, 2011
Weaver
Little Rock, AR
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Dead Batteries
I have bought four of these batteries and so far, one has lasted a year. At this point I have spent a lot more on batteries than the string trimmer I bought that uses these batteries. These are absolutely the sorriest batteries. When this last battery dies I plan the throw the trimmer in the dump and buy a gas power unit.
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April 11, 2011
Bob
Maryville, TN
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short charge
Battery dies after 10 minute workout. If you want to trim you need two batteries. One charging
while you trim with other. But quite expensive
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