The mower is 3 days old and the seat adjustment nut will not turn on or off due to plastic threading, so seat can not be adjusted.
We will see how good Toro stands behind their customer service on the dealer level. Threads could have remained metal, the plastic ones saved money.
The foam element is either missing or there is none, as it's not on this mower. Owners manual says 2 filters, paper and foam, and the manual calls for two.
MD RESPONDS: For missing pieces and parts you can give the folks at Toro a call, toll free. at (888) 384-9939. They will be happy to send out whatever you are missing.
They will also be able to direct you to the closest Authorized Service location; and should have good advice about adjusting the seat in the future so it doesn't strip out.
The mower is 3 days old and the seat adjustment nut will not turn on or off due to plastic threading, so seat can not be adjusted.
We will see how good Toro stands behind their customer service on the dealer level. Threads could have remained metal, the plastic ones saved money.
The foam element is either missing or there is none, as it's not on this mower. Owners manual says 2 filters, paper and foam, and the manual calls for two.
MD RESPONDS: For missing pieces and parts you can give the folks at Toro a call, toll free. at (888) 384-9939. They wi...
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