Q: Oil drain plug where is it by Dave from Michigan on August 18, 2011
A: Dave - the Toro Recycler mowers (including the 20334) do not have an oil drain plug. To drain the oil, you would (1) run the engine a few minutes before changing the oil to warm it. (2) move the mower to a level surface. (3) remove the dipstick. (4) tip the mower onto its side with the air filter up to drain the used oil out through the oil fill tube. by Jose, Product Expert
Q: I own a TORO 20330 ser#310058489. The top speed is too fast for me and it is difficult to hold the speed lever at the right speed. Can the top speed of this mower be adjusted slower? by Jame W. Norris from Wisconsin on June 14, 2011
A: James - The maximum self-propel ground speed on the Toro Recycler self-propelled mowers is fixed. To reduce the ground speed, increase the space between the self-propel drive bar and the handle. by Jose, Product Expert
Q: I bought a Toro Recycler 22"" personal pace mower at a yard sale [NO Bill of sale] it does not start, or sometime is very hard to start. Is it still covered under the warranty even if I do not have the bill of sale from a dealer. THANKS by ALAN BANTEL on May 30, 2011
A: Alan - to receive service under terms of the warranty, you would need a receipt showing the date and place of purchase. If you bought this at a yard sale, I'm afraid you are on your own when it comes to getting service on your mower. by Jose, Product Expert
Overall Rating
3.1
(Based on 22 Reviews)
Sort By
May 09, 2013
Don G. Hampton, GA
Not Happy
I purchased my Toro from Home Depot in July 2011, used it two weekends, tried to recharge the battery would not charge. Did not return it to Home Depot until April 2013. They sent it to Toro for repair, got it back and it worked fine for one cutting. Tried to recharge the battery, would not charge. I thought it may be the charger that was defective. Went to Home Depot to see if they could order me a charger, They informed me that I would have to bring the mower back and they would send it back for repair. This is the last Toro mower I will purchase. Will try a Honda mower next
May 03, 2013
Donald S. Danville, PA
Retired Homeowner
I bought this mower last fall. It couldn't be used because of winter. The electric start worked but the engine wouldn't start. After many tries it did start. After starting the speed control did not work, it ran fast or not at all. No variation, I'm truly sorry I bought this machine. Disgusted home owner'
April 24, 2013
Paulette J. Victor, NY
Super Toro Self Propelled Lawn Mower
Wow....is what I say. Living in the Northeast, yesterday was my first opportunity to cut the lawn using my new self paced lawn mower. Everything is just as described on Power Direct website. The electric start is phenomenal! Just turn the key and you are on your way to a beautifully cut lawn. Being self paced is one of several beauties of this mower. Wash port is great feature along with the easy fold handle. And, it is very easy to not only fill the gas tank but also to check and fill the oil. Very conveniently located. I can get very close to my shed (as an example) as there is nothing protruding on either side of the handle. If you use the side discharge, of course this wouldn't allow the same closeness. I always mulch as this is much better for the lawn.
Order was shipped quickly, and it arrived as scheduled. Not to mention the shipping was FREE and NO taxes to pay. Nothing locally could touch this DEAL!
Thank you Power Direct. Keep up the great work!!!
Wow....is what I say. Living in the Northeast, yesterday was my first opportunity to cut the lawn using my new self paced lawn mower. Everything is just as described on Power Direct website. The electric start is phenomenal! Just turn the key and you are on your way to a beautifully cut lawn. Being self paced is one of several beauties of this mower. Wash port is great feature along with the easy fold handle. And, it is very easy to not only fill the gas tank but also to check and fill the oil. Very conveniently located. I can get very close to my shed (as an example) as there is nothing protr... more
November 07, 2012
Roger R. Thomaston, ME
Nice, Even Cut
I purchased this Toro because my John Deere mower blew the engine after just three years. This was in October, 2012. Here in Maine the stores get rid of their lawn care equipment in September and replace it with snow blowers and plows.
My online search led me to Mowers Direct.com. I couldn't believe how quick they got the mower to me. I ordered it late on a Tuesday afternoon, I was notified it had shipped the next morning, and by noon Thursday FedEX had delivered the mower. It got from Illinois to Maine that quickly- unreal.
The mower does a great job. It produces a nice, even cut and it's very easy to adjust. I got the electric start, and after charging it I now wonder why I didn't get one of these years ago. The manual says to charge initially for 24 hours. Mine took a little longer-closer to 36 hours, but it runs and cuts just fine, and I'd recommend Mowers Direct to anyone who needs a new mower.
So far I'd recommend the Toro as long as the engine doesn't blow in three years like the John Deere did.
I purchased this Toro because my John Deere mower blew the engine after just three years. This was in October, 2012. Here in Maine the stores get rid of their lawn care equipment in September and replace it with snow blowers and plows.
My online search led me to Mowers Direct.com. I couldn't believe how quick they got the mower to me. I ordered it late on a Tuesday afternoon, I was notified it had shipped the next morning, and by noon Thursday FedEX had delivered the mower. It got from Illinois to Maine that quickly- unreal.
The mower does a great job. It produces a nice, even cut and ... more
September 19, 2012
Loretta D. Jennings, LA
Nice, Even Cut
The mower was delivered quickly and was easy to assemble. It does a nice, even cut on the yard and handles with ease.
The washout port is very nice to use.
August 13, 2012
Martin W. Ocala, FL
My New Toro: A Dissapointing Purchase
I am sorry to say that the purchase of a new Toro motor has not been a good experience. The self propelling system simply was not functional as received. I adjusted the cable as per the manual but it does not move as fast as the Toro that I replaced.
This is obviously poor quality control on the part of Toro. It should never have left the factory in such a condition. A brand new, out of the box mower in a non-functioning condition!
I contacted Toro and asked if there was any other adjustment that I could make to improve the performance. The Toro response totally ignored my comment about poor QC and provided no help other than to thank me for requesting the address of a local repair service. That is not what I requested from Toro. This will be the last Toro that I purchase.
I am sorry to say that the purchase of a new Toro motor has not been a good experience. The self propelling system simply was not functional as received. I adjusted the cable as per the manual but it does not move as fast as the Toro that I replaced.
This is obviously poor quality control on the part of Toro. It should never have left the factory in such a condition. A brand new, out of the box mower in a non-functioning condition!
I contacted Toro and asked if there was any other adjustment that I could make to improve the performance. The Toro response totally ignored my commen... more
June 08, 2012
Marlin A. Salina, KS
Cadillac Of Mowers
I am 88 years old and considered hiring my lawn mowed. The Toro model 20334 sounded great to me as I sometimes had trouble starting my old self propelled mower. I hesitated to purchasing it because of some of the feedback saying it was hard to back up with it and I have a lot of shrubs that require lots of backing and turning the first couple rounds of mowing.
I have no trouble backing. It does a beautiful job of mulching. I absolutely love everything about the mower and am so happy I bought it. It was delivered in mint condition the 3rd day after shipping.
May 23, 2012
James P. Grantham, NH
Very Pleased
Hi. Sorry it took so long to send a review but we had snow here until mid-April. I have never sent a review but when something works as well as this machine does you should let somebody know about it. Set up was a breeze. Love the oversize height control arms on the front and back wheels. Makes it easy to move them. I serviced the mower this past Monday and rolled it out to the lawn for a try. Turned the key and it started right up. It is very quiet compared to others. Does a super job of mulching even in taller grass as long as the grass is good and dry when you mow it. Love the personal pace. It really does what it says. If you walk fast it goes fast and if you want to go at a snails crawl it will follow suit.
I have a fairly steep bank behind the house and it walked right up that with no problem while going through some pretty high grass. Plenty of power. One more thing is it is very stingy on gas. I was able to mow the entire lawn in one tankful. My old machine had to be filled up 3 times for the same area. Not too shabby.
Anyways, I think the machine is a great mower and well built. I can't figure out where any negative reviews come from on this. The majority of them are usually "operator error and common sense". Well, thanks again for the great service and I am probably going to get another one of these machines to keep for a backup down the road. Also my wife finally can go out and turn the key on the mower and go!
Thanks, James P.
Hi. Sorry it took so long to send a review but we had snow here until mid-April. I have never sent a review but when something works as well as this machine does you should let somebody know about it. Set up was a breeze. Love the oversize height control arms on the front and back wheels. Makes it easy to move them. I serviced the mower this past Monday and rolled it out to the lawn for a try. Turned the key and it started right up. It is very quiet compared to others. Does a super job of mulching even in taller grass as long as the grass is good and dry when you mow it. Love the pers... more
May 09, 2012
Miche
Lousy Engineering
Bought mower April 2011 taken it back to dealer repair shop 5 times. Electric starter was repaired and stopped working each time after one or two uses. Had to reorder new battery. April 2012 it's back in shop for self propel transmission the second time as well as electric starter. My first Toro and I researched it for product reviews but will NOT buy a Toro mower again! Apparently Toro dealers are back logged because each repair took forever, the manufacturer took 2 months to send the dealer the parts under warranty!
April 30, 2012
Elaine
Elaine
I don't like the handle shape. I'm 5' 2' and when I walk behind and push the pace handle my wrists rest on the other handle
and it hurts. I've padded it but like my old Toro pace much better. The shape of the handle curves down. If I hold it there that's when my wrists hit the stationary handle. If I hold it at the highest part of the handle my hands are too close together to comfortably push the mower.
October 27, 2011
Dan Owatonna, MN
Good But Not Great
I replaced an 11 year old John Deere with this. I wanted the battery start due to arthritis. It is now 3 years old. I have not experienced any issues with the battery. Charge it in the spring and go. Have not replaced it. Quality of cut is good but my JD was better. One oddity is that this unit has some drag when pulling backwards. Ya know, like under a tree. You push forward then pull it back. Not a biggie but noticeable.
Replacing the bag is no different than my JD was. You release the handle, motor stops. I grab spring loaded cover with left hand, grab bag handle with right and pull. Reverse procedure to install. I don't see where you would need "3 hands" as others have said. Overall, I don't regret the purchase. Value was very good. Of note is this is not a "Super Recycler". Leaf mulching is not as good as the Super models and I may go that route or the Honda next time. I wouldn't hesitate to recommend this mower to anyone.
I replaced an 11 year old John Deere with this. I wanted the battery start due to arthritis. It is now 3 years old. I have not experienced any issues with the battery. Charge it in the spring and go. Have not replaced it. Quality of cut is good but my JD was better. One oddity is that this unit has some drag when pulling backwards. Ya know, like under a tree. You push forward then pull it back. Not a biggie but noticeable.
Replacing the bag is no different than my JD was. You release the handle, motor stops. I grab spring loaded cover with left hand, grab bag handle with right ... more
August 02, 2011
Phil J. Lancaster, NY
Built Not To Last
Picked up my 3rd replacement after yet another breakdown. The self-propel design is inadequate and due to fail. Home Depot is still selling the models that are listed in the July 2011 recall. Now I must transport the piece of junk to Toro dealer for the recall repair as a brand new product. Nice work Toro, thanks! I have wasted gas, time and money to fix your "quality" product, before I use it!
May 24, 2011
Rick Naperville, IL
Warranty Work For Corroded Battery Contacts
I purchased a Toro 20334 2-years ago. Smooth transaction and great service from mowersdirect.com.
I loved the mower for about 3 months before experiencing corrosion to the battery terminal. The fuse terminal is essentially disfigured from corrosion and the fuses no longer fit tightly. Vibration from normal use dislodges the fuses and disables the electric start. Based on another review from this website, I took the mower in for warranty service to correct the problem. I figured the warranty repair would include replacing the entire fuse terminal. Instead, the Toro authorized warranty shop cleaned the corroded terminal and added what I am calling industrial use Vaseline to improve the contacts. I questioned the repair and was told this is the Toro "service pack" for this defect. The "fix???" worked for 1.5 mowings and now I am back to a non-functioning electric start.
I purchased a Toro 20334 2-years ago. Smooth transaction and great service from mowersdirect.com.
I loved the mower for about 3 months before experiencing corrosion to the battery terminal. The fuse terminal is essentially disfigured from corrosion and the fuses no longer fit tightly. Vibration from normal use dislodges the fuses and disables the electric start. Based on another review from this website, I took the mower in for warranty service to correct the problem. I figured the warranty repair would include replacing the entire fuse terminal. Instead, the Toro authorized warranty s... more
August 30, 2010
Dan Medicine Hat, IL
Love My New Mower
I really can't understand what there is to complain about with this mower. I just bought mine and really love it.
I researched and looked at many models but found this mower to be the best value for the buck. Compared to my old Yard Works, which was a good mower but pushed so hard, this thing makes grass cutting too easy.
I really can't believe I never got one of these before. The closest competitor was the entry level Honda, but it does not have as many features as the 334, and is more expensive.
Who raises their mower legs all the time? I set mine and I don't touch them again. If you mow your grass every week and don't let it get 10 inches long, you will never change the height.
My wife and kids love the mower, now we fight to get to the lawn first.
The only issue I have and agree with, is the handle having no adjustment. I am 6'2" and my wife is 5'8", she does find the position of the Personal Pace not exactly where she would like it, but it's good for me and the kids.
People had mentioned the grass clippings being too large- they are 1/3rd the size of my old mower. I don't get it, do people want a mower they can start and go fishing while the mower finishes the job? It's a mower people- and a darn good one.
I am very happy with the whole experience. I couldn't ask for a better price, and I look forward to years of grass cutting trouble-free.
The mower starts first time, every time. Mine has adhesive over the battery compartment, maybe they changed that on later models. It also has the Briggs motor, which runs like a charm.
If you have a small yard, self propelled is not the answer.
I love this mower... I would buy it again tomorrow.
I really can't understand what there is to complain about with this mower. I just bought mine and really love it.
I researched and looked at many models but found this mower to be the best value for the buck. Compared to my old Yard Works, which was a good mower but pushed so hard, this thing makes grass cutting too easy.
I really can't believe I never got one of these before. The closest competitor was the entry level Honda, but it does not have as many features as the 334, and is more expensive.
Who raises their mower legs all the time? I set mine and I don't touch them again. If ... more
June 28, 2010
Gordon Waseca, MN
Design Flaws
I agree with others on three counts:
1. Battery compartment allows corrosion from wet grass. (My lawn mowing time is 1-hour+.) Fuse and fuse holder contacts require work at least once each year. The first time the fuse contacts were completely disintegrated inside the fuse holder contacts. This year the fuse did not open completely, but resistance went to 1000 ohms. The battery is EXTREMELY difficult to re-install.
2. Height adjustment is very hard to change.
3. The mower is much clumsier to maneuver than the Lawnboy I had before it - but the Lawnboy kept losing the plastic carburetors and the self-propel transmission. (Very costly repairs)
I agree with others on three counts:
1. Battery compartment allows corrosion from wet grass. (My lawn mowing time is 1-hour+.) Fuse and fuse holder contacts require work at least once each year. The first time the fuse contacts were completely disintegrated inside the fuse holder contacts. This year the fuse did not open completely, but resistance went to 1000 ohms. The battery is EXTREMELY difficult to re-install.
2. Height adjustment is very hard to change.
3. The mower is much clumsier to maneuver than the Lawnboy I had before it - but the Lawnboy kept losing the plastic carbu... more
June 26, 2010
Shirley Agliano Lutz, FL
My Toro Story
This is my third Toro electric start mower, so I knew what to expect.
My Toro experience have always been good. I had one minor problem adjusting the wheels, it took a lot of strength and it was quite a struggle.
I wish those were easier to adjust. I am seventy and not as strong as I use to be.
June 18, 2010
Donald Lehr Keene, NH
My New Toro Mower
The whole process of ordering was very easy. The delivery schedule was great and as promised.
I am totally satisfied with the service I received from this company- I would recommend them to anyone.
June 03, 2010
Tom Pitts Gig Harbor, WA
Toro 22" Electric Start
Major issue with battery compartment loading up with rotten grass; it corroded the battery terminal off and corroded beyond use the fuse holder.
The local big box store would only offer to sent to TORO for repair/evaluation. Since I felt myself getting really upset, I decided to just clam up and leave.
I think it is a design issue with the battery/fuse location. I'm going to move the fuse up to the handle bar and try to somehow seal the battery compartment.
It's only been used six times, heck of a retirement present to myself.
MD RESPONDS: This unit comes with a 2 year Factory Warranty from Toro. Before making any changes and voiding the warranty, why not let Toro fix the problem?
We checked the Toro Service Locator, and it shows 5 Authorized Service Centers in your area- Cliff's Precision Saw & Tool, Vashon TrueValue Hardware, Island Lumber & Hardware, JDK Small Engine, & Len's Mower Shop.
We suggest giving the location you choose a call before you take the mower over so you can find the one with the shortest waiting period.
Bring a copy of your receipt and the repair place will submit the Warranty paperwork to Toro for reimbursement should they decide that it is a Warranty repair.
Major issue with battery compartment loading up with rotten grass; it corroded the battery terminal off and corroded beyond use the fuse holder.
The local big box store would only offer to sent to TORO for repair/evaluation. Since I felt myself getting really upset, I decided to just clam up and leave.
I think it is a design issue with the battery/fuse location. I'm going to move the fuse up to the handle bar and try to somehow seal the battery compartment.
It's only been used six times, heck of a retirement present to myself.
MD RESPONDS: This unit comes with a 2 year Factory Warr... more
May 05, 2010
Barrie Abingdon, MD
Less Than Enthusiastic
This mower seems to be underpowered. Where my old Honda, who's engine was still strong but the deck was rusted out, would sail through, this one would bog down.
The Toro did produce finer mulch in heavier grass than the Honda. When the mower would stop due to a clog, it was difficult to get it going again.
Both my wife and I were less than enthusiastic about the Personal Pace feature. It seemed to only work well on flat or slightly down sloping terrain. Corners and uphill proved to be a workout.
Part of the reason was that the adjustment on the handle mechanism needed to be tightened. This helped, but did not fix the problem.
This mower seems to be underpowered. Where my old Honda, who's engine was still strong but the deck was rusted out, would sail through, this one would bog down.
The Toro did produce finer mulch in heavier grass than the Honda. When the mower would stop due to a clog, it was difficult to get it going again.
Both my wife and I were less than enthusiastic about the Personal Pace feature. It seemed to only work well on flat or slightly down sloping terrain. Corners and uphill proved to be a workout.
Part of the reason was that the adjustment on the handle mechanism needed to be t... more
May 03, 2010
Dr Goode Westland, MI
Getting Worse!
Both my wife and I hated the "Personal Pace" feature of the model 20334 Toro. It is very difficult to manuever especially making sharp turns. The spring loaded flap over the bag makes it difficult to remove and replace the bag unless one has three arms.
Does it mow the grass?
Why, of course. but with more labor than with an older MTD or Lawn Boy. Who wants a mower that makes things harder?
It seems the newer safety? features have become more of a nuisance.
April 29, 2010
Joyce Lee Heber, UT
Pull String Keeps Breaking
We bought this one because we are old people; we thought it would last the rest of our lives.
The mower is 4 years old but not used much, we have just a small lawn. The pull string keeps breaking- we have replaced it twice and also a part with it.
It is broken now again. I would not buy another. I am sure old people don't have the strength to pull it too hard. When it works it is an easy start- that is why I think there is something wrong with it.
Is there any guarantee?
MD RESPONDS: Toro has a 3 year power train warranty, a 3 year Guaranteed To Start warranty, and a 2 year Full Coverage warranty on this mower.
There should also be a short warranty on replacement parts and service; please give the folks at Toro a call at (888) 384-9939 (toll free).
The electric start option should keep you from having to pull-start the mower; the folks at Toro can talk you through the process when you call them.
We bought this one because we are old people; we thought it would last the rest of our lives.
The mower is 4 years old but not used much, we have just a small lawn. The pull string keeps breaking- we have replaced it twice and also a part with it.
It is broken now again. I would not buy another. I am sure old people don't have the strength to pull it too hard. When it works it is an easy start- that is why I think there is something wrong with it.
Is there any guarantee?
MD RESPONDS: Toro has a 3 year power train warranty, a 3 year Guaranteed To Start warranty, and a 2 year Full... more
May 07, 2009
BILL Littleton, CO
Toro Mower
I Purchased the Toro Sunday,and I Am Taking It Back Thursday. the Frame Is Too Light, You Seem to Push It, and It Comes Off the Ground. the Electric Start Does Not Work. There Are Bolts Missing. We Found Them in the Bottom of the Box. Not Happy With the Name Toro. I Had a Sears Model. I Had It For 18 Years and It Is Still Chugging Along.