Q: Oil drain plug where is it by Dave from Michigan on August 18, 2011
A: Dave - the Toro Recycler mowers (including the 20334) do not have an oil drain plug. To drain the oil, you would (1) run the engine a few minutes before changing the oil to warm it. (2) move the mower to a level surface. (3) remove the dipstick. (4) tip the mower onto its side with the air filter up to drain the used oil out through the oil fill tube. by Todd, Product Expert
Q: I own a TORO 20330 ser#310058489. The top speed is too fast for me and it is difficult to hold the speed lever at the right speed. Can the top speed of this mower be adjusted slower? by Jame W. Norris from Wisconsin on June 14, 2011
A: James - The maximum self-propel ground speed on the Toro Recycler self-propelled mowers is fixed. To reduce the ground speed, increase the space between the self-propel drive bar and the handle. by Todd, Product Expert
Q: I have this lawn mower and it is smoking some. I was told it needs water. Where do I put the water? by Tonya from New Jersey on June 03, 2011
A: Tonya - this mower has an air cooled engine. You cannot put water in it. If it's smoking, chances are you put too much oil in the crankcase and the mower is just burning off the excess oil. Or it could be something more serious, like a stuck or worn piston ring. If the mower doesn't stop smoking after your next couple of times using it, I would recommend taking it to a qualified service center for diagnosis. by Todd, Product Expert
Q: How much oil does this mower takehold in its tank? by Tabatha from Utah on April 13, 2011
A: Thanks for your inquiry. This mower will about 20 oz of oil. by Todd, Product Expert
Q: What is your #1 recommendation for a self propelled mower?
What does Recycler mean?
by Gary from Mississippi on March 09, 2011
A: Thanks for your inquiry. My recommendation for a self propelled lawn mower would be a Honda HRC216K3HXA. The easy starting, reliability, and low noise level of the Honda GXV engine sets this model apart from other self propelled mowers. See link below.
To answer your question about the term Recycler. Toro uses the term "Recycler" in reference to their cutting system. The Recycler cutting system minces grass clippings into fine mulch particles for a healthy, beautiful lawn thanks to the Toro-patented atomic blade.
I have a 19" toro and thought a 22" would give me a wider cut so I could save some time and effort cutting my lawn. I was wrong. The cut paths are both 18". I may still save some time since it is powerful and travels fast but it will take more effort as I have to walk faster to keep up with it. It is also doing a neater cutting job as i can bag the clipping near the house and prevent them from being carried into the house on shoes. The rear right level adjustment lever came damaged. The shipping box had no damage. I also damaged the object deflector backing off a curbed lawn area. I also pulled free the drive cable as I cut under a shrub. All these damages have been repaired by me.
I have a 19" toro and thought a 22" would give me a wider cut so I could save some time and effort cutting my lawn. I was wrong. The cut paths are both 18". I may still save some time since it is powerful and travels fast but it will take more effort as I have to walk faster to keep up with it. It is also doing a neater cutting job as i can bag the clipping near the house and prevent them from being carried into the house on shoes. The rear right level adjustment lever came damaged. The shipping box had no damage. I also damaged the object deflector backing off a curbed l... more
September 03, 2011
Rocky Bendrihem Yorktown Heights, NY
Great Company to Work with
Very pleased with the efficiency and professionalism of your company in product and service.
July 04, 2011
Jim Wallingford, CT
Be aware!
I used my new Toro for the first time, and I was impressed with it until my grass bag filled up and fell off. I was lucky that I didn't get hurt. I have been mowing for 40 years and I never experienced that. It is definitely a factory defect. It is not secured enough.
June 17, 2011
Jack Wray, CO
Drive Doesn't Work
The self propelled drive has never worked and living in rural Colorado cannot get a dealer to do warranty repairs. I purchased a Toro thinking that it would be a first class machine with dealer support - not happening. Even dealers within 100 miles will not do warranty work unless you purchase the machine from them.
May 10, 2011
Gary Warminster, PA
Grass collection bag came off, causing me to fall
I had this mower for about 1 month. Yesterday the discharge bag that holds the grass clippings fell off the mower three times as I was operating the mower. The bag was nearly full each time that it fell off the mower. One time I was caused to fall to the ground injuring my shoulder. The discharge bag is not attached to the mower in a secure fashion. I believe this is a design defect, and can be dangerous for operators. I have not seen this complaint mentioned in my research. I have been mowing lawns for over 40 years, and have not encountered this problem. Beware!
May 03, 2011
Andrew Decatur, GA
Wheel fell off.
Second time out, the left rear drive wheel fell off. Put it back on in 20 minutes. Third time out found a washer so had to take wheel off to put washer on. Not what i expected from new mower.
April 28, 2011
Joe J. Findaly, OH
22in recycler mower
You better try this before you buy it. By far worst mower I have ever had, I have bought off brand mowers for ever, they last 3 or 4 years and then buy another. This year I thought I would buy me a name brand mower. I have tried it 3 different times thinking it's me and not the mower. I use to mow an hour and a half non stop, now I have to stop every 15 minutes. Taking it back tomorrow, if they don't take it back I will either be in a triathlon by the end of the year or cemetery.
April 10, 2011
Randy Bourbonnais, IL
Nothing but praise for this mower
I have 1 acre with slopes and lots of edging. Not a problem, always a clean cut. My wife also loves the personal pace. I have had this mower for two full seasons with no complaints. Just keep the blade sharp, oil changed, and charge the battery once per month. The deck cleaning option is cool too.
Replaced the second Craftsman self-propelled with this mower and will never go back.
January 17, 2011
GAIL Riverside, CA
Had issues with it starting but Toro fixed it
I bought this in August 2010. I loved it right away. Easy to handle and just the perfect amount of pulling power.
But after about 7 uses it started becoming hard to start. Took 10-15 pulls to get it going. I complained to the company I bought it from and they referred me directly to Toro. They sent me to a local repair shop. They advised that the carberator had to be rebuilt...and this was not covered under the warranty.
I complained, called Toro directly. At first, the also said it was not covered--that I possibly used "old gas". I continued to plead my case and how unfair this was. This thing is new- I did not use "old gas" - my yard is average size.. my old mower never had a problem with it.
I was finally referred to a representative in my area. He immediately apologized for the problem and arranged for full payment from Toro. My mower is back and running great. I am a happy camper!
I bought this in August 2010. I loved it right away. Easy to handle and just the perfect amount of pulling power.
But after about 7 uses it started becoming hard to start. Took 10-15 pulls to get it going. I complained to the company I bought it from and they referred me directly to Toro. They sent me to a local repair shop. They advised that the carberator had to be rebuilt...and this was not covered under the warranty.
I complained, called Toro directly. At first, the also said it was not covered--that I possibly used "old gas". I continue... more
October 01, 2010
WILLIAM PISSOTT Manahawkin, NJ
ARRIVAL OF MOWER
The Toro was very easy to assemble upon arrival, however the engine oil package was empty as the oil had spilled all over the inside of the shipping box. The oil should be inside a leak-proof bag so if it does leak it will be contained and not spilled all over the box and mower.
Aside from that, the mower works very well and is easy to operate.
July 24, 2010
Michael Wallace Rochester, NY
Not happy
When I took the mower out of the box and went to use it the rear wheel adjustment arms were bent and would not hold in the proper position.
I was told to take it to a local Master Toro Dealer.. I took it to them about a week and a half ago. Since I did not purchase it from them, they did not seem to be too happy about taking care of the problem.
In fact, they said that the damage may have happened in shipment (NOT SO). I would not order this way again. I have had to borrow mowers so I can get my grass cut. NOT A HAPPY CUSTOMER!
If I could return the mower, I would! However, I had filled it with gas already in anticipation of it working.
MD RESPONDS: We understand- we are not happy with Service Facilities that are reluctant to honor their Service contracts, too!
We have 10 days after delivery to report any shipping damage- hidden or obvious. We are prohibited by Federal Law to ship any motor that's had gasoline in it. So, it's in a customer's best interest to check their mower over carefully before gassing it up to find anything bent or broken.
Factory Warranties cover defects in materials or workmanship. If something is bent or broken, it probably won't be a Warranty repair.
That being said, we do not understand the reluctance of Service Centers to accept a new service customer. We only sell the unit- once. They have the opportunity to do regular maintenance on the unit year after year.
We will be happy to ask our Toro Corporate representative to contact your Service Center to expedite your repair. Please let us know if it does not qualify for warranty work; we'll do all we can to help you.
Once your adjustment issue is resolved, you should have many years of good mowing to look forward to!
When I took the mower out of the box and went to use it the rear wheel adjustment arms were bent and would not hold in the proper position.
I was told to take it to a local Master Toro Dealer.. I took it to them about a week and a half ago. Since I did not purchase it from them, they did not seem to be too happy about taking care of the problem.
In fact, they said that the damage may have happened in shipment (NOT SO). I would not order this way again. I have had to borrow mowers so I can get my grass cut. NOT A HAPPY CUSTOMER!
I bought one of these Toro mowers -- they are cheap 22" side discharge machines. I ran it for an hour and the drive belt came off and got ripped up in the blade guard. Thinking that was a fluke I took it back for another new mower and the same thing happened after about 3 hours of use.
I hate to buy something more expensive, but this seems like a major design flaw. At least the Big Box store gave a hassle free refund when they saw the mess. My advice is avoid Toros. I have been cutting grass for 40 years and never had this problem.
MD RESPONDS: The 20332 is a bagging/mulching rear discharge mower, that can also discharge from the side. it comes with a 2 year Factory Warranty for homeowner use, and any adjustment needed so it doesn't eat belts should be covered under the warranty.
You can use the Service Locator at www.toro.com to find the Authorized Service Center nearest you.
I bought one of these Toro mowers -- they are cheap 22" side discharge machines. I ran it for an hour and the drive belt came off and got ripped up in the blade guard. Thinking that was a fluke I took it back for another new mower and the same thing happened after about 3 hours of use.
I hate to buy something more expensive, but this seems like a major design flaw. At least the Big Box store gave a hassle free refund when they saw the mess. My advice is avoid Toros. I have been cutting grass for 40 years and never had this problem.
This is the first time in more than 30 years that I have a lawn to cut. Needless to say, I was not anxious to deal with a new lawnmower.
Based in the reviews I read and a friends recommendation, I ordered this model for use at my new home in Costa Rica.
From the start, this mower has been everything that I expected. Getting it out of the box and attaching the handle took about 4 minutes, putting the oil (provided) in the crankcase took another two minutes. After filling the gas tank, I was truly amazed when it started on the first pull. No priming, choke: one pull and off you go!
The wheel height adjustment is quick and easy, and the personal pace is a great feature. Slight pressure on the handle is all it takes.
The mulching/recycling feature works like a charm. No clumps of grass anywhere after cutting 3-6 high grass.
The clean-out port is a nice feature, just connect a garden hose, start the machine, turn on the water, and it cleans itself. However, its a shame that the fitting is plastic its too easy to accidentally cross-thread your hose onto the plastic fitting.
To avoid that, Ive installed a brass quick-connect fitting to the plastic. Hopefully, it wont vibrate off.
All in all, Im very pleased with the mower.
This is the first time in more than 30 years that I have a lawn to cut. Needless to say, I was not anxious to deal with a new lawnmower.
Based in the reviews I read and a friends recommendation, I ordered this model for use at my new home in Costa Rica.
From the start, this mower has been everything that I expected. Getting it out of the box and attaching the handle took about 4 minutes, putting the oil (provided) in the crankcase took another two minutes. After filling the gas tank, I was truly amazed when it started on the first pull. No priming, choke: ... more
June 15, 2010
Dan Baker Hesperia, CA
Cadillac of mowers
Plain and simple- this mower is badass!!!!. I used a Yard Machine push mower for ten years.
This Toro is a Caddie compared to that old Yard Machine.
April 27, 2010
T G. Denham Springs, LA
Great Lawn Mower
I really like this lawn mower...it is so easy to start and it does all the work for you.
The only problem I have is pulling it backwards...if there is a secret to making that easy please let me know!
MD RESPONDS: Page 9 of the Owner's Manual says "Note: If the mower does not freely roll backward after self-propelling, stop walking, hold your hands in place, and allow the mower to roll a couple of inches (centimeters) forward to disengage the wheel drive.
You can also try reaching just under the personal pace handle to the metal handle and push the mower forward a
couple of inches (centimeters). If the mower still does not roll backward easily, contact an Authorized Service Dealer."
I really like this lawn mower...it is so easy to start and it does all the work for you.
The only problem I have is pulling it backwards...if there is a secret to making that easy please let me know!
MD RESPONDS: Page 9 of the Owner's Manual says "Note: If the mower does not freely roll backward after self-propelling, stop walking, hold your hands in place, and allow the mower to roll a couple of inches (centimeters) forward to disengage the wheel drive.
You can also try reaching just under the personal pace handle to the metal handle and push... more
April 26, 2010
CLAIRE Enid, OK
THE ONE THAT FITS OUR NEEDS.
At Last the Mower That Is Perfect For Our Needs.
Starts Immediately.
Powerful.
Easy to Handle.
Mows Half An Acre Without Any Problem With a Full Tank.
We Love It.
Thank You Toro Cie.
April 19, 2010
Harold West St Paul, MN
Cuts well, questionable drive durability
Bought Toro because of their reputation for reliability. I fully understand that this is a residential mower, so I don't have any illusions as to getting commercial quality.
The mower started and ran fine. The personal pace system is very nice and the mower cut well. What I didn't care for was the grinding sounds that come from the drive system when engaged quickly as you go from pulling the mower backwards to pushing it forward.
It's a personal thing, however I'm not confident that the drive system will have the durability to last the life of the deck or engine. Otherwise, it seemed like a good mower, I returned mine.
MD RESPONDS: You may want to give the Toro Tech Support folks a call, toll free, at (888) 384-9939 to see if they have any tips about the drive system, or if it's a warranty adjustment.
Bought Toro because of their reputation for reliability. I fully understand that this is a residential mower, so I don't have any illusions as to getting commercial quality.
The mower started and ran fine. The personal pace system is very nice and the mower cut well. What I didn't care for was the grinding sounds that come from the drive system when engaged quickly as you go from pulling the mower backwards to pushing it forward.
It's a personal thing, however I'm not confident that the drive system will have the durability to last the life of the deck or e... more
April 06, 2010
Chris Anderson San Antonio, TX
Great Mower (so far)
This is the mower for you if your yard is a reasonable size with/without hills. I had a Toro (Briggs and Straton engine) for 18 years that I finally had to bury. For 18 years it started on first or second pull. Loved it.
I saw a (thought it was a deal) mower at a Big Box store with a Honda motor with a Blackcat deck. The third time using it, it wouldn't stay running. Gladly took it back for a full refund.
I went to another Big Box Store to buy this Toro. It sounds weird but I hurried home (even forgot some other items I needed to buy before coming home) just so I could try the new mower. I love it!
I like that the handle is very secure, the bag is easily removed and replaced, the rear drive is great, it cuts professionally and four of my neighbors liked it.
I should have followed my instincts and bought this mower instead of the Honda. That's my story and I'm stickin' to it.
This is the mower for you if your yard is a reasonable size with/without hills. I had a Toro (Briggs and Straton engine) for 18 years that I finally had to bury. For 18 years it started on first or second pull. Loved it.
I saw a (thought it was a deal) mower at a Big Box store with a Honda motor with a Blackcat deck. The third time using it, it wouldn't stay running. Gladly took it back for a full refund.
I went to another Big Box Store to buy this Toro. It sounds weird but I hurried home (even forgot some other items I needed to buy before coming home) ... more
March 31, 2010
Scott Trenton, GA
AWESOME ON HILLS
I was skeptical about this mower because my yard is one BIG STEEP hill. It has been awesome and I would highly recommend it to anyone.
It has cut my mowing time by at least 20 minutes and is much easier to push up hill than any other mower I've ever owned. Just buy it and love it!
Cutting straight? It cuts just fine. That guy must have a wheel set too low or something. I've hacked down tall grass and just fine cut grass, plus everything in between and all is well.
September 16, 2009
Jim Blacksburg, VA
Toro Personal Pacer Self Propelled Mower
The 20332 mower is by far the best mower I have owned since first bought one in 1972. I have owned Lawn Boy, Toro, Honda, and Craftsman.
The personal pacer device for self-propelling is an amazing idea. It makes mowing like getting real walking exercise at a brisk pace if you like, without the drudgery of plodding along having to depress some lever.
The operation ease is fantastic. The mower weight is low, so this makes turning it around quite easy and the engine power will do everything well- including running like a race horse if you like.
The mulching does great too, making the clippings very fine with no clumps or trails unless you cut too much off the grass at once (no lawn mower will take care of that).
It has never failed to start on the first pull, so there is no need for a model with the blade stopping while the engine keeps running. The start-up lever fits in a groove in the handle and has light spring tension, so it's not noticeable that you are compressing the lever (also the shutoff lever).
The mower can also be backed up easily, something I found the new Craftsman cannot do. The only slight negative is the wheel height adjustment. It's not real easy, but OK once you learn to pull the lever out far enough before adjusting it.
Wow, what a mower! I actually look forward to mowing with this mower, it is fun and good exercise because it will go as fast as you walk naturally. I sold my 21 year old self propelled Honda because it was too slow, cut too narrow a path, clippings stuck to the left wheels, and it was heavy to turn (97 pounds). It would last a lifetime, but it wasn't enjoyable to use.
I'm so glad it sold like a hotcake so I can enjoy this Toro.
The 20332 mower is by far the best mower I have owned since first bought one in 1972. I have owned Lawn Boy, Toro, Honda, and Craftsman.
The personal pacer device for self-propelling is an amazing idea. It makes mowing like getting real walking exercise at a brisk pace if you like, without the drudgery of plodding along having to depress some lever.
The operation ease is fantastic. The mower weight is low, so this makes turning it around quite easy and the engine power will do everything well- including running like a race horse if you like.
I bought a Toro self-propelled mower about a month ago. I have one word to describe it- "BEAUTIFUL'.
I have had a number of different mowers in my time, including a ride-on. This Toro is just fantastic, it starts very easily first pull, has loads of power and cuts the lawn so nice and even.
Once started, just push on the handle and away it goes- it couldn't be simpler. I have no trouble in recommending this Toro self-propelled mower. Y
You would be hard pressed to find better.
June 07, 2009
Nihad Aslani Racine, WI
Too light in front
This machine does not cut straight, it needs to be weighted evenly Because of that I would not recommend this lawn mower.
I like the power the Toro has, I would just like a product with a better cut.
MOWERS DIRECT RESPONDS: Toro mowers come with a 2 year factory warranty- they should be able to set up your mower so it cuts properly. Please give them a call toll free at (888) 384-9939 or check their Service Finder web site by clicking on "Customer Service" at the bottom of our web site and selecting "Service Centers"; then just click on the Toro logo.
May 01, 2009
Jon Hoch, Founder Bolingbrook, IL
How to Safely Use Your Lawn Mower
We're adults here. Most of us know how to safely use a lawn mower.
Kids, however, aren't as experienced.
If you have small children, you should be required by law to watch this video.
Too many kids get hurt because their parents don't act responsibly.