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Toro 20382 Gas Self-Propelled Lawn Mowers Reviews & Ratings

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Toro 20382 Reviews
Overall Rating
Features
4/5
Quality
4/5
Performance
4/5
Value
4/5
Overall
4.4 out of 54.4 out of 54.4 out of 54.4 out of 54.4 out of 5
Pros
Easy To Use (18)
High Quality (13)
Features (10)
Quiet (9)
Durable (8)
Cons
Expensive (6)
Heavy (2)
Packaging (2)
Worst Oil Dip Stick In T... (1)
Unreliable (1)
88% of respondents would recommend this product to a friend
97 Reviews  Sort by 
 
Jose, the Lawn Mower Expert
Mower Expert

Product Expert
Total Reviews
91 Reviews
Total Helpful Votes
12614 Helpful Votes
Mowers Direct Recommended

The Toro 20382 Super Recycler combines Toro's great reputation for making some of the best walk behind lawn mowers in the industry with the high quality of a Honda engine. Making this mower extremely durable and dependable for years to come.

The Toro 20382 is equipped with Toro’s innovative Personal Pace® self propel system. This system is designed to automatically sense and adapt to your walking speed. Walk faster and the mower self propels faster to match your pace. The 20382 is... more
Jose Recommends This Model
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14931
Gregg B.
Fall Creek, WI
Purchased from Mowers Direct
Purchased 4/25/16
Most Helpful Positive Review
REVIEWED
MAY.
17
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Machine So Far !!
I have had the mower about three weeks. Love it so far. Quick delivery..easy set up. I have a few pretty steep hills on the property. Everything is great. Happy with the purchase so far !!!!!!
Gregg Recommends This Toro Mower
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20
Alan C.
Middlesex, NJ
Purchased from Mowers Direct
Purchased 4/28/16
Most Helpful Critical Review
REVIEWED
MAY.
19
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
The Box It Came In Was Smashed To Shit!!!
I should have known better than to order something like a mower on-line, I think the deck is bent. I have to bring it to a dealer to find out.

It was delivered Fed-ex they suck! Worse than airport baggage handlers. I should have bought it local, the only thing I saved was tax.
Alan Recommends This Toro Mower
Jose, the Lawn Mower Expert
Product Expert
Alan,
If the mower arrived damaged you can call us and we can replace it if you have not poured gas in it, we offer this to our customers to make sure you get a good quality product. Did you call us on this?
more
Manufacturer Response
Brand Rep
Alan,
Please contact PED for matters regarding shipping damage. If you believe your mower contains a manufacturing defect please contact our customer service team (888) 384-9939 (toll free) and we would be happy to replace this item under warranty.
more
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21
Kevin L.
Kansas City, KS
Purchased from Mowers Direct
Purchased 10/5/16
REVIEWED
OCT.
31
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Typical Government Compliant Mower
The mower starts easily and runs well. The personal pace feature works well. It mulches the clippings and leaves better than my old mower. The wheels are easy to adjust for cutting height. I like the cast aluminum deck.
Pros: High Quality, Quiet, Easy To Store, I'd Buy It Again
Cons: Expensive, Engine Stops or Blade Brake Safety System, Flywheel Brake and Lever for Starting/Running
Kevin Recommends This Toro Mower
Kevin's Experience With Mowers Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"The website is easy to navigate and compare products. Check out is fast."
 more
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10
Ricky B.
Lafayette, LA
REVIEWED
AUG.
23
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Still On The Fence
Before I get started, I am a 47-year-old, slightly overweight male married 16 years with 3 children. I say that to give you an idea - I'm an everyday guy with a desk job, a gym membership that I don't use enough, and a set of golf clubs that are calling my name all day long (10 handicap). Now on to the mower :)

I found this at a great discount locally - 33% off - so I took a chance. The cast deck and the rear-wheel drive were the biggest factors (besides price). Toro has a decent reputation,... more
Pros: Easy To Use, High Quality, Reliable, Durable
Cons: Balance - It's Back Heavy, Push Bar Positioning
Ricky Recommends This Toro Mower
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21
Curt W.
Purchased from Mowers Direct
Purchased 6/9/16
REVIEWED
JUL.
02
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
2nd Mower Was Great, 3 Weeks Later...
I'm completely satisfied with my 2nd mower. Cuts well, starts easily, and reliable. 1st mower was damaged during shipment. I was told the replacement would be sent out immediately yet it wasn't shipped until the 1st was sent back, all fine but not was I was told.

All n all great mower but I'd recommend getting it from a local dealer because FedEx tosses these mowers all around and the packaging isn't made to do cartwheels, great mower though.
Pros: Easy To Use, High Quality, Durable, Fast
Cons: Expensive, Heavy, Packaging
Curt Recommends This Toro Mower
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10
Gordon W.
Bay Village, OH
REVIEWED
JUN.
08
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
Stay Away From This Mower, Do Not Buy This One
The 'Auto Choke' doesn't work and since there is no primer bulb you have to pull it two or three times every time to get the thing started. Then the 'Personal Pace' doesn't disengage so it is hard to pull backwards as when you mow under shrubs and so on. Then when you change the oil, the stuff runs all over the concrete and grass. VERY POORLY designed. Stay away from this mower
Manufacturer Response
Brand Rep
Gordon,
First be sure to have your mower is filled up with fresh gasoline. Old gas can also lead to problems starting. If you have last season's gas in your mower, drain your fuel tank and fill with fresh gas. Other possible causes include:
• Loose, Dirty or Disconnected Spark Plug in Your Lawn Mower: Check it out, clean off debris, re-connect and tighten.
• Dirty Air Filter: Clean or replace.
• Fuel Not Reaching the Engine: Tap the side of the carburetor to help the flow of gas. If this doesn't work, you might need a new fuel filter.

If you are still experiencing issues with your Toro mower, please bring your unit to the nearest dealer for servicing within five years of the purchase date and Toro will fix your unit for free per our warranty statement. Please call our customer service number if you have any other questions (888) 384-9939 (toll free).
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32
William D.
Gambrills, MD
Purchased from Mowers Direct
Purchased 4/22/16
Total Reviews
2 Reviews
REVIEWED
JUN.
08
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mower
Does what they say.
William Recommends This Toro Mower
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10
Darrell W.
Leipsic, OH
Purchased from Mowers Direct
Purchased 4/20/16
REVIEWED
MAY.
13
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Satisfied
Drive wheel locks sometimes when pulling back. Other than that, the mower works well.
Darrell Recommends This Toro Mower
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10
David D.
New Iberia, LA
Purchased from Mowers Direct
Purchased 3/29/16
Total Reviews
2 Reviews
REVIEWED
APR.
21
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Pleased.
Delivery was on time and setting up took about 15 minutes. First pull and the engine fired up. I am very happy about the weight and pulling capacity.

Could not be more pleased.
David Recommends This Toro Mower
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21
Rich W.
Auburn, NE
Purchased from Mowers Direct
Purchased 8/19/16
REVIEWED
SEP.
09
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mower
I've purchased three over last five years. One for me two for housewarming gifts. No problems.
Rich Recommends This Toro Mower
Rich's Experience With Mowers Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Super fast shipping."
 more
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11
Goar D.
Saint Augustine, FL
Purchased from Mowers Direct
Purchased 7/30/16
REVIEWED
AUG.
22
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Very Good
I've only used manual push and front wheel self-propelled lawn mowers and this is the most expensive one I've owned. It's also the best I've owned so far.

What I liked:
The engine does typically start on the first pull. I'm not sure if it's the rear wheel drive or the Toro power drive that is responsible for the ease of use. It rarely feels like I make any significant effort to move the mower. I've had no issues moving the mower backward in any situation. The mulching capability is... more
Goar Recommends This Toro Mower
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11
Dennis M.
Purchased from Mowers Direct
Purchased 7/19/16
REVIEWED
AUG.
11
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Impressive
Never have had a mower start this easily. Once I got the height adjustment set right, she mulches like a champ. My only complaint is it's a little pricey. Otherwise, I'm very happy.
Dennis Recommends This Toro Mower
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00
Kevin L.
Miami, FL
Purchased from Mowers Direct
Purchased 7/7/16
REVIEWED
JUL.
30
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Dissapointed
This mower came with a bent blade as well as no oil. I can understand that the bent blade could be a result of shipping but I am not sure as the box was not severely damaged anywhere.

This is also the first mower I have ever purchased that did not include the first quart of oil.

Other than these two problems the mower has been excellent. After spending $25 on a new blade for the new mower it worked like a charm and mulches extremely well.
Kevin Recommends This Toro Mower
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11
Daniel B.
Hutchinson, MN
Purchased from Mowers Direct
Purchased 6/22/16
REVIEWED
JUL.
15
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Works Great
Really enjoy my new lawn mower. Price the same everywhere I checked, but got free shipping and did not have to pay MN sales tax.
Daniel Recommends This Toro Mower
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11
William D.
Gambrills, MD
Purchased from Mowers Direct
Purchased 4/22/16
Total Reviews
2 Reviews
REVIEWED
JUN.
27
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mower
Already did, GREAT mower.
William Recommends This Toro Mower
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11
Kenneth H.
Pittsburgh, PA
Purchased from Mowers Direct
Purchased 8/26/16
REVIEWED
SEP.
21
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mower
Got it when I requested it. Started first pull, works great. Good purchase. Very pleased with performance.
Kenneth Recommends This Toro Mower
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01
Kenneth M.
Clifton Heights, PA
Purchased from Mowers Direct
Purchased 10/27/13
REVIEWED
DEC.
04
2013
4 out of 54 out of 54 out of 54 out of 54 out of 5
Cannot Recommend The Personal Pace
This mower would be perfect if it wasn't for two issues. I received the mower and unpacked it only to realize that the left side of the mower had a paint bald spot. Apparently the paint was not dry when it was placed in the box. The oil for the mower was also missing from the box. The personal pace feature stinks. It locks up most of the time and does not allow you to pull the mower back. Very bad if you are using this as a trim mower. The rest of the mower is perfect and it mulches... more
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Pros: Light Weight, Excellent Mulching, Plenty Of Power, Excellent Cut Quality
Cons: Difficult To Use, Packaging, Smeared Paint, Hard To Pull Back
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3814
Gene B.
NW, NJ
Purchased from Mowers Direct
Purchased 2/25/13
REVIEWED
MAY.
02
2013
3 out of 53 out of 53 out of 53 out of 53 out of 5
Updated Review
This is an update to my review of March 23, 2013.

I finally got to use the mower today. Consequently, I'm downgrading my rating from five to just three stars. It starts on the first pull and it does a good job mulching the clippings. However, I came across an awkward and annoying issue that I believe is connected to the "Personal Pace" feature. When you're in a tight area and you need to pull the mower back to reposition it, you literally have to drag the machine back because the... more
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805
Steve H.
Manhattan, KS
Purchased from Mowers Direct
Purchased 4/12/13
REVIEWED
JUN.
20
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great For People With Low Back Problems
Mows with no pressure on lower back. Just start walking at a comfortable speed and its like walking with a walker. No pain at all. Does a great job cutting the grass with a little guidance
Pros: Features, Easy To Use, Quiet, Light Weight, Exceeded Expectations, Reliable, High Quality, Easy To Store
Steve Recommends This Toro Mower
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412
Rich W.
Minot, ND
REVIEWED
JUN.
04
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Update To My June 2/13 Review
On my last review I said , the mower was hard starting on cold cranks..Well I have since done some investigating before taking it back to the dealer. What I did, was loosen off the air cleaner box and sprayed a little WD40 on choke shaft and then re-secured the air box but not as tight as before.. I believe the air box had been installed SO tight that it caused some binding to occur therefore not allowing the auto choke to operate. Now the mower starts on the first cold pull!! I,m very happy... more
Rich Recommends This Toro Mower
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370
Jake S.
Ramsey, MN
Purchased from Mowers Direct
Purchased 9/28/14
REVIEWED
OCT.
27
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Toro Super Recycler Is The Way To Go.
I purchased the toro recycler mid summer and it did not mulch well. I originally bought the recycler because it was cheaper and had great consumer reviews. If you have a thin to moderately thick lawn it will probably work just fine. Anyways, I sold it on craigs list and immediately bought the super recycler with the honda engine.

Was a little worried about the power of the 160 cc engine since the recycler had a 190 cc briggs. After the first use I could tell immediately power was not going... more
Jake Recommends This Toro Mower
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382
William
Purchased from Mowers Direct
Purchased 4/28/13
REVIEWED
MAY.
19
2013
3 out of 53 out of 53 out of 53 out of 53 out of 5
It Is Great...if It Starts
The mower is easy to use, cuts my lawn in half the time of my old mower, as long as it starts. I have used it three times now, each time it starts without a problem the first time. As soon as I have to stop the mower for any reason (empty bag, move kids toys, etc.) it will not restart. I have literally pulled the cord 50 times with no luck. I have to wait 1-2 hours before it will restart. Very disappointed.
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384
Randy W.
Seattle, WA
Purchased from Mowers Direct
Purchased 5/15/13
REVIEWED
JUN.
05
2013
4 out of 54 out of 54 out of 54 out of 54 out of 5
So Far So Good
My wife wanted a lighter self propelled mower. I was leery of the auto pace feature as it being one more thing that can go wrong. But I think it performs well. The pull on starting it up wasn't as easy as my wife was hoping, but its still pretty good.
Pros: Features
Cons: Adjusting Cutting Height Is A Pain As Each Wheel Needs To Be Levered Down Or Up Would Be Nice If There Was An Easier Way, Worst Oil Dip Stick In The History Of Dipsticks Its Almost Impossible To Tell What Level The Oil Is At Especially If Its New Oil Its L
Randy Recommends This Toro Mower
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302
Debby R.
Medina, NY
REVIEWED
JUL.
05
2014
3 out of 53 out of 53 out of 53 out of 53 out of 5
Ethanol Gas
Has ruined these mowers. I had a Toro for 25 years and bought a new one. First year it started then sputtered out. The short story is I have replaced the carburetor 3 times in two years. Am using stabilizer but the carburetor is defective. Selling it and not looking back.
Pros: Easy To Store, Fast, Toros Name Is Great But For The Past Few Years Declining Qual
Cons: Unreliable, Durability
Jose, the Lawn Mower Expert
Product Expert
Debby,
Debby,

We completely feel your pain as I am sure every end user and manufacturer as well. While Sta-Bil is a great product, when it comes to ethanol in gas, you really need to use an ethanol treatment in order to neutralize this issue. Briggs has actually come out with a product which does just this. Please see link below...

Briggs & Stratton Advanced Fuel Treatment

While this issue is a constant nag, we don't see it going away anytime soon as now the government is looking to allow 15% percent ethanol in fuel, which will just make things worse. So while this headache persists, we would suggest possibly using the Briggs treatment in the mean time to lessen the issues.

If you have any questions on this, please feel free to give us a call.
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223
Fred M.
Uniontown, OH
Purchased from Mowers Direct
Purchased 8/26/14
REVIEWED
SEP.
02
2014
3 out of 53 out of 53 out of 53 out of 53 out of 5
Ok, But!
Received mower promptly. It came without oil and the Personal Pace self propelled feature did not work.

Having used a 22" Toro Recycler mower for 13 years (Tecumseh motor wore out on my half acre lot), I suspected improper adjustment of the cable for the Personal Pace self propelled drive unit.

However, prior to adjusting the cable, I checked the transmission to see if the cable attachment bracket was mounted securely to the transmission. This was based on experience with a Toro... more
Jose, the Lawn Mower Expert
Product Expert
Fred,
Fred,

If for any reason the issue is not taken care of or you need any assistance, please feel free to give us a call and we would be happy to help in any way we can.
more
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160
Chris B.
Lakeside, IA
Purchased from Mowers Direct
Purchased 5/13/13
REVIEWED
JUN.
03
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
As Advertised, Toro Quality, Best On The Market
I have had the mower for about a month. It came out of the box, and set up was easy. I was surprised that it didn't already have oil in the crankcase, or at oil in a container shipped with it, but that was a small inconvenience.
I've mowed my lawn about four times with it. Control of the personal pace is pretty much effortless. It has plenty of power, is fairly quiet, and runs great!! But that's why I chose the Honda option.
I've had a Toro before, so the quality and dependability comes as... more
Pros: Durable, Easy To Use, Features, Quiet, Add Your Own Pro
Chris Recommends This Toro Mower
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160
Dave H.
Kenosha, WI
Purchased from Mowers Direct
Purchased 4/5/15
REVIEWED
APR.
26
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Can't Go Wrong With Super Recycler!!!
Replaced a 15 year old Super. Nothing wrong with it, just wanted to update. Sold it in one day for $75. Talk about great resale value. Used my new one a couple of times. Performance is outstanding, as I expected. A truly quality piece of equipment. I hope the durability remains. With normal maintenance it should last as long as my old one.

Had a Briggs motor in last one, but opted for the Honda. I have other Honda powered equipment and have not had any problems. Mowers Direct had the mower... more
Dave Recommends This Toro Mower
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120
Al J.
Williamsport, MD
Purchased from Mowers Direct
Purchased 5/7/13
REVIEWED
MAY.
29
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Toro Super-recycler 21" W/honda Motor
I'm very pleased with this purchase and mower. Previously, I owned a Toro Super Recycler for 14 years and this mower replaced it. In 14 years of use, I replaced the drive cable once and the prime bulb, that is a pretty good service record.

Service from Mowers Direct was outstanding. I ordered this while I was on vacation and it was waiting for me when I got home (neighbors signed for it). I simply opened the box, installed the handle, added oil and gas. The mower started on the 1st... more
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164
Doug
Plano, TX
Purchased from Mowers Direct
Purchased 4/15/13
REVIEWED
MAY.
06
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Buy Mowers Direct
I shopped around town and on the internet for the type of mower I wanted. Read reviews on different mowers
and came up with the Toro 20382 for my needs. Ordered from Mowers Direct and saved $30.00 on sale price
and $49.00 on sales tax, plus it was delivered right to my front door in the time stated when purchased. Inspected
the box and merchandise and all was in great shape. The next day assembled the handle and attached the catcher,
checked oil and added gas and gave it a crank. The mower... more
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131
Celeste
Pittsburgh, PA
REVIEWED
AUG.
01
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Toro Super Recycler 21" 160cc Honda Personal Pace- Woman's Revie
I have struggled with mowing my large hilly yard with lots of obstacles since I moved in 12 yrs ago. I have purchased Craftsman mowers with large rear wheels, first a front-wheel drive then a rear-wheel drive.. was disappointed with those two purchases after the first cut. As a single mom, the lawn mowing was dragging me down. My neighbor, also single with a similar yard, did her research and chose this mower. She loved it, and let me borrow it. Love at first sight (or mow). I copied her... more
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153
Jonathan O.
Plymouth, MN
Purchased from Mowers Direct
Purchased 5/1/15
REVIEWED
MAY.
25
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Bad Clutch
The mower I bought would not self propel. I brought it to an authorized service center. They found that the gasket where the clutch is housed was installed improperly. They replaced it and now it works. It was a hassle.
Jonathan Recommends This Toro Mower
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110
Steve M.
Norwalk, OH
REVIEWED
OCT.
31
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
The Best Toro Super Recycler Yet !
I purchased my 3rd Toro Recycler/Super Recycler this summer. I traded my second unit in for this one, just as with the first unit ($80.00) after 16 years of use. The old unit was a super recycler with the personal pace system. I haven't used a rake in my yard to clean up tree leaves since using the recyclers.

I like this one the best because it actually picks up grass and leaves better than the previous models and it has a very quiet and smooth Honda engine. It has a great deck and blade... more
Steve Recommends This Toro Mower
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100
Dave A.
Millinocket, ME
REVIEWED
AUG.
06
2015
3 out of 53 out of 53 out of 53 out of 53 out of 5
Cannot Recommend This Mower
3 years after purchasing this mower the problems began. As I've noticed in other reviews of the Toro Personal Pace system, it locks up when trying to pull the mower backwards, and it began grinding the left wheel gear. When I removed the wheel to replace it, I noticed that the washer that seats into the backing plate was not seated into it's seat properly. This caused the shoulder of the washer to press into the plastic at an angle, making the wheel sit at a slight angle.

Not sure if this... more
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122
Danny M.
Clarkston, MI
Purchased from Mowers Direct
Purchased 4/17/15
REVIEWED
JUN.
20
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Mower
Mower is simply outstanding. Could not be happier with both the mower & the ease of purchase.

Mower arrived within a few days after ordering, setup was simple & without complications. Mower starts easily & does a beautiful job. All I have to do is simply steer it, push effort is minimal. Personal Pace drive system is amazing. If I had to pick one thing that I'm truly impressed with, it would be the uniformity of cut. After mowing the grass & looking across the yard,... more
Danny Recommends This Toro Mower
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100
Matt
Purchased from Mowers Direct
Purchased 9/1/14
REVIEWED
SEP.
07
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mower
Recently purchased this mower to replace a 1999 Toro Super Recycler with Personal Pace. The mower arrived quickly. It was easy to assemble. As promised the engine starts in one pull. The Honda engine is high quality.

The Personal Pace is responsive and not jerky at all. I have not had an issue with not being able to easily pull the mower backwards. The cut is great, but I expected no less. It bags well and picks up virtually everything in it's path. I use the bagging feature almost... more
Pros: Easy To Use, Durable, I'd Buy It Again, Quality Of Cut
Matt Recommends This Toro Mower
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100
Joseph S.
Williamsport, PA
Purchased from Mowers Direct
Purchased 5/4/15
REVIEWED
MAY.
26
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Local Warranty Support
I was disappointed when the self-propelled mechanism failed in the first half hour. Fortunately a local Toro dealer fixed the problem the same day under warranty. The problem was a defect from the factory and the mower works exactly as it should.
Joseph Recommends This Toro Mower
Joseph's Experience With Mowers Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"It is a bit embarrassing to ask a local dealer to make warranty repairs on a mower purchased somewhere else, but the convenience of having the mower delivered is powerful."
 more
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90
Diane K.
Tampa, FL
Purchased from Mowers Direct
Purchased 11/12/15
REVIEWED
DEC.
06
2015
2 out of 52 out of 52 out of 52 out of 52 out of 5
The Good, The Bad And The Ugly
The good- received lawnmower with nothing broke and all the parts there.

The bad- oil,oil oil all over everything.had to throw away the grass catcher, oil soaked. Took over a hour to clean up the mess.
The ugly- called to inform them of the problem, they would not do anything but offered to CHARGE THE SHIPPER for their mess.Now, that's the sign of a great company!

The lawnmower- it is ok, not great but could be better. I do not see that it will be as good as the Lawnboy that it... more
Jose, the Lawn Mower Expert
Product Expert
Diane,
Sorry for the Oil getting over the Mower but When you called we did offer to pick up the Mower and replace it for free but you hung up the phone, we also told you we will replace the bag of the Mower which I have entered a no charge order for this but you declined as well. Again sorry for the headache this has caused and you will be receiving a new bag and frame for the mower in a few days via Fedex, if you have any concerns please give me a call directly.
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113
Rich W.
Minot, ND
REVIEWED
JUN.
02
2013
2 out of 52 out of 52 out of 52 out of 52 out of 5
Nice Mower, But!
Nice mower, does a nice job and I like the self propel feature and how it works, BUT the darn thing doesn't start on cold cranks ever! I was told this Honda would start on 1st or 2nd pull... I end up having to pull the air filter and squirting fuel into carb. for it to start....I'll be taking it back to the dealer, must be the auto choke feature not working....Once it's warmed up it starts good!!
Manufacturer Response
Brand Rep
Rich,
We are sorry to hear you are having problems with your Toro mower.

First be sure to have your mower filled up with fresh gasoline. Old gas can also lead to problems starting. If you have last season's gas in your mower, drain your fuel tank and fill with fresh gas. Other possible causes include:

• Loose, Dirty or Disconnected Spark Plug in Your Lawn Mower: Check it out, clean off debris, re-connect and tighten.
• Dirty Air Filter: Clean or replace.
• Fuel Not Reaching the Engine: Tap the side of the carburetor to help the flow of gas. If this doesn't work, you might need a new fuel filter.

If you are still experiencing issues with your Toro mower, please bring your unit to the nearest dealer for servicing. Please call our customer service number if you have any other questions (888) 384-9939 (toll free).
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102
Greg
REVIEWED
JUN.
23
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Mower I Ever Had
I recently purchased one for myself after my 15 YO Lawnboy went bad, I have been looking for several years for a replacement and have read all the reviews from Consumer Reports and this mower is always highly rated, so I purchased one and cannot be more happy, the self pace is outstanding, very easy to maneuver, the cut is the best I've seen my yard look, very even, you cant beat the 5 year warranty compared with others that may have 2 years. The Honda motor is very quiet compared to other... more
Greg Recommends This Toro Mower
Greg's Experience With Mowers Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I ordered on a Friday and it arrived the following Tuesday, very fast service, 2 bolts to put in for the handle bars, very easy assembly."
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70
John K.
Tonawanda, NY
Purchased from Mowers Direct
Purchased 4/27/15
REVIEWED
MAY.
18
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Super Recycler Is Still The King
Well this is my 3rd Toro super recycler. My last one was sold after 15 years of great service for $150. Decided to upgrade to the newer rear bagging system, deck and the Honda engine. Glad I did it. The newer deck design seems to mulch just a little bit better than my old model and leaves fewer clippings behind.

The deck has a few more wheel settings to get your lawn that just right height. Also so nice to not have to prime the engine with the auto choke. The Honda engine is suppose... more
John Recommends This Toro Mower
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70
Eldin A.
North Canton, OH
Purchased from Mowers Direct
Purchased 4/14/15
REVIEWED
MAY.
05
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Good Mower, But
So I did my research. I went and looked at mowers at all available places. I decided on the Toro. I have never had a Toro only a Honda and a Snapper. I never really liked the way the former cut my lawn. The Toro was a good deal at MowersDirect plus I got $50 off this month. It arrived quickly. Upon opening the box, there was oil all over the machine. Funny since there was no oil in the motor which I had to supply. No problem I thought. I just cleaned it up (messy).

I went to put... more
Eldin Recommends This Toro Mower
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81
Richard I.
Littleton, CO
Purchased from Mowers Direct
Purchased 7/13/14
REVIEWED
AUG.
04
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Personal Pace Is Great
Clever design that matches the mowers drive speed to your individual pace. Makes mowing a breeze.
Richard Recommends This Toro Mower
Richard's Experience With Mowers Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Free & fast shipping is a great combination."
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70
Michael M.
Saint Louis, MO
Purchased from Mowers Direct
Purchased 7/23/15
REVIEWED
SEP.
09
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great!
I have had this mower for about 2 months and love it. It cuts great and is easy to walk behind, very light!

I would recommend to anyone. I read a few reports from other people that it is hard to pull it back manually but I have no issues with that.

It could be that the have the self propel cable adjusted to tight or the flap at the bottom of the mower flipped backwards to cause resistance. I give it 5 stars!!
Michael Recommends This Toro Mower
Michael's Experience With Mowers Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Fast shipping no issues easy order!!"
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60
Shannon E.
Overland Park, KS
Purchased from Mowers Direct
Purchased 4/29/15
REVIEWED
MAY.
21
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Worth It
After using the mower for 1 month, here are my lows and highs about this mower...

Lows: The parts of the mower (not the engine) seem light weight and cheap compared to my 2007 Toro mower. The elevating / lowering wheel levers remain difficult to operate. The clippings get caught when emptying them from the small opening of the bag.

Highs: Being light weight, it is easier to push. The Honda engine is wonderful and very easy to start. And most importantly, it mows evenly and mulches... more
Shannon Recommends This Toro Mower
Shannon's Experience With Mowers Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"The price was very competitive before shipping and with free shipping it was the best deal. They delivered as promised."
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60
Stephen
Purchased from Mowers Direct
Purchased 4/20/15
REVIEWED
MAY.
12
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mower
Mower arrived earlier than originally estimated at time of order, great... Just unfolded the handle added oil and gas and it was off to cut grass. I got the Honda engine, quiet and started first pull. Mower cuts great...
Stephen Recommends This Toro Mower
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60
Vincent R.
Clementon, NJ
Purchased from Mowers Direct
Purchased 9/17/13
REVIEWED
OCT.
09
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Budman
Good purchase from Mowers Direct. The transaction was smooth and quick. I had my mower in just a few days. I have used Toro Mowers for years. I especially like the Personal Pace feature.
Pros: Easy To Use, High Quality, Features, Reliable
Vincent Recommends This Toro Mower
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82
Chris C.
Dix Hills, NY
Purchased from Mowers Direct
Purchased 7/14/13
REVIEWED
AUG.
11
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Machine
Arrived when you said it would. Unpacked the box everything was there. Followed the manual and added the oil. Started on first pull. This is the best lawn mower I ever owned. Would recommend to a friend both Mowers Direct and this mower.
Pros: Easy To Use, High Quality, Durable, Exceeded Expectations
Chris Recommends This Toro Mower
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50
Alan R.
Springfield, VA
Purchased from Mowers Direct
Purchased 7/23/15
REVIEWED
AUG.
14
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mower
I like the mulching cut better than any mower that I have owned. Could not be more pleased and priced right.
Alan Recommends This Toro Mower
Alan's Experience With Mowers Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Have already given references"
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40
Carolyn F.
Miami, OK
Purchased from Mowers Direct
Purchased 4/21/15
REVIEWED
MAY.
17
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Terrific Mower
We bought this mower after looking at reviews and could not be happier. Had knee replacement surgery 3 months ago and was able to mow our yard with this self-propelled mower and our yard grade is pretty steep. Did not have any trouble with the mower pulling up hill. Starts on the first pull and grass bag is easy to empty. We are very happy with this mower.
Carolyn Recommends This Toro Mower
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40
John H.
Mesquite, TX
Purchased from Mowers Direct
Purchased 4/5/15
REVIEWED
APR.
27
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
A Good Buy, Toro Quality
The 20382 is a replacement for a 15-year-old Toro self-propelled that started leaking oil, not burning it, just leaking it. By the way, that 15 year old mower still started with one pull.

The mower arrived on time.
I pulled it out of the box and the rear plastic flip guard that raises up to install the rear leaf bag had come off (probably during shipment). No damage. Got it reinstalled without too much trouble. Noticed that the 2 rear coil springs that hold the plastic flip guard down... more
John Recommends This Toro Mower
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40
Dennis
Purchased from Mowers Direct
Purchased 8/13/12
REVIEWED
SEP.
10
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mower!
Cuts nice, light weight, very maneuverable, great for hills.


I am very happy. As a matter of fact- this is my second one!
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40
Terence S.
Lemont, IL
Purchased from Mowers Direct
Purchased 4/28/12
REVIEWED
APR.
28
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Toro 20382 With The Honda Gcv160 Engine
Bought this terrific mulcher lawn mower to replace a 12 year old Toro SR with Personal Pace mulcher. I couldn't adjust the rear wheels out of the preferred position anymore because the aluminum notch wore out. I also didn't like repair option that could of fixed it. The reason I picked this model was because in my opinion, it has the best of both worlds for the homeowner. I have a quarter acre that's hilly with 7 trees along the way. It has Toro's quality and reliability we expect and now,... more
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51
Joseph N.
Ramsey, MN
Purchased from Mowers Direct
Purchased 7/24/15
REVIEWED
SEP.
28
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Decent Mower
Quality control issues: the metal bracket that the handle locks into was bent on one side so it would not lock into place, had to use a mallet to bend it out.

I haven't used the bag, but it was off of its metal frame, no big deal it just clips back in, but a few days after unpacking, I found that the metal frame had poked a hole in the bag due to the way it was packed. The bag is quite thin compared to my 2015 Recycler.

Mulches pretty well. In fact, the more I use it, the better it seems... more
Joseph Recommends This Toro Mower
Joseph's Experience With Mowers Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Quick and easy shopping, fast shipping, good prices."
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30
Joseph C.
Lynchburg, VA
Purchased from Mowers Direct
Purchased 7/12/15
REVIEWED
AUG.
03
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Wow, Better Than A John Deer
My John Deer aluminum frame power drive push mower to start is to prime the carburetor and pull the cord twice to start the engine. After six years of using this mower just to trim around my property before edging and cutting with a riding mower the transmission has broken with minimal usage. Replacement cost is approx. $200.00 without installation cost.

My new Toro model 30382 with a honda engine out of the box to start just pull the pull cord one time and the engine starts every time. The... more
Joseph Recommends This Toro Mower
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30
Daniel D.
Madeira Beach, FL
Purchased from Mowers Direct
Purchased 5/3/15
REVIEWED
MAY.
24
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Takes Some Getting Used To
Don't try to manhandle it. The push bar for the pace setter needs to be feathered, not forced all the way forward. The front end needs more weight, as pulling the mower back will raise the front end easily.

Rear drive wheels will spin on soft grass, a problem here in Florida with st. Augustine. Other Honda motor starts on the first pull and mower cuts great.
Daniel Recommends This Toro Mower
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30
Paul E.
Scotts, MI
Purchased from Mowers Direct
Purchased 4/24/15
REVIEWED
MAY.
17
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mower
I've had this mower for a few months now and it works great.
Paul Recommends This Toro Mower
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30
Tony S.
Colorado Springs, CO
Purchased from Mowers Direct
Purchased 10/3/14
REVIEWED
OCT.
28
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Toro Super Recycler
This is a very good mower for the money. I did a lot of research before I made my purchase. It arrived quickly in perfect shape. I am very pleased.
Tony Recommends This Toro Mower
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30
Craig D.
Verona, WI
Purchased from Mowers Direct
Purchased 9/7/14
REVIEWED
SEP.
28
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
New Lawnmower
I love it! Easy to push, easy to start, mulches great, tall grass no problem.
Craig Recommends This Toro Mower
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30
Kirk R.
Missouri City, TX
Purchased from Mowers Direct
Purchased 6/25/14
REVIEWED
JUL.
17
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Torrotastic
Our last Toro lasted 12 years. I'll let you know in 12 more years how this one does. So far the only thing missing is air conditioning and someone else to use it. Great product from a top notch dealer.
Kirk Recommends This Toro Mower
Kirk's Experience With Mowers Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I knew the mower would be great. I learned what a great dealer you are with extremely fast shipping and reasonable prices. Well done."
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30
John Kress
Houghton Lake, MI
Purchased from Mowers Direct
Purchased 6/10/13
REVIEWED
JUL.
02
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Mulches Mower
I had a Honda mower before but I have to tell you this mower does a great job. Better than the Honda mower I had.
Pros: Easy To Use, Quiet, Reliable, Mulches Very Good
John Recommends This Toro Mower
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96
Tom
REVIEWED
APR.
23
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Surpassed Exspectations
I put this mower to the test on some very moist western Oregon turf, it cut right through never clogging or spitting out clumps underneath. Great mulcher, easy start Honda engine, aluminum deck I'm liking it. The personal pace system works great. Expensive but a very well designed mower, a pleasure to use.
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52
Adam
Purchased from Mowers Direct
Purchased 6/9/12
REVIEWED
AUG.
21
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Lightweight Mower
Very happy with this mower. Starts on the first pull and does an excellent job at mulching. T

he folding handle is really nice and the aluminum deck makes for a very lightweight mower.
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30
David D.
Orleans, MA
Purchased from Mowers Direct
Purchased 9/4/15
REVIEWED
SEP.
26
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Versatile
1) Side delivery
2) Mulch mower
3) Rear bagger
Easy to switch from one to the other. Starts on one pull.
David Recommends This Toro Mower
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20
Michael D.
Portland, CT
Purchased from Mowers Direct
Purchased 6/5/15
REVIEWED
AUG.
10
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Solid Machine
The Honda engine is the way to go with this machine. First-pull starts all the time and plenty of power. We presently are cutting up to 3 acres a week with this machine and no problems.

No problems with the mower, but Mowers Direct should seal their boxes a little better with some shipping tape. When delivered by FEDEX, the top of the box was wide open and the machine was missing two handle bolts and washers along with the instruction manual. Machine sat for 10 days before we could use it... more
Michael Recommends This Toro Mower
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20
Mike G.
Halethorpe, MD
Purchased from Mowers Direct
Purchased 8/9/14
REVIEWED
AUG.
30
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
So Far So Good ...
I've used it twice and I'm satisfied with the power and the personal pace feature. I think the personal pace feature seems well designed but since I've never owned a self propelled mower it will probably take a few more uses to get fully comfortable with it.

P.S. The Honda motor starts on the first pull and the Toro deck and general build of all the other parts seem sturdy and of higher quality. I gave a 4 star rating across the board since I've only used it twice.

Good luck.
Pros: Easy To Use, Features, Quiet, Easy To Store
Mike Recommends This Toro Mower
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31
Bill
Collinsville, OK
Purchased from Mowers Direct
Purchased 9/15/13
REVIEWED
OCT.
08
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Awesome Mower
Love the Honda engine. This is my 2nd Personal Pace. 1st is 13 years old.
Pros: Easy To Use, High Quality, Reliable, I'd Buy It Again
Bill Recommends This Toro Mower
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53
Dennis K.
St. Johns, MI
Purchased from Mowers Direct
Purchased 7/13/13
REVIEWED
AUG.
04
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
One Pull Start
This is my third Toro lawnmower, I really like the Honda motor. Whatever Toro mower you choose you can't go wrong with Toro quality.
Pros: High Quality, Reliable, Easy To Store, I'd Buy It Again
Cons: Expensive
Dennis Recommends This Toro Mower
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42
Derek P.
Lincoln, NE
Purchased from Mowers Direct
Purchased 5/15/13
REVIEWED
JUN.
26
2013
4 out of 54 out of 54 out of 54 out of 54 out of 5
Started On First Pull
Quality Toro mower, second Toro and probably last. I should have this for the rest of my life, nice Honda engine seems to run like a champ.
Pros: Easy To Use, Durable, High Quality, I'd Buy It Again
Cons: Expensive
Derek Recommends This Toro Mower
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31
Tony
Niceville, FL
Purchased from Mowers Direct
Purchased 3/11/13
REVIEWED
MAR.
24
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Amazing
Just put my first couple hours on this mower. I've had a couple self propelled mowers in the past (good ones), and this thing beats them all hands down for ease of use. Don't know how they did it but this thing is amazing, virtually effortless compared to the mowers I had previously. The Honda motor started first pull out of the box, and if this mower is as durable as it is easy to use, then its the best mower on the planet.
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20
Elijah
Purchased from Mowers Direct
Purchased 7/13/12
REVIEWED
SEP.
12
2012
4 out of 54 out of 54 out of 54 out of 54 out of 5
Mower
I like the mower however, I thought the cut would be much finer.
Jose, the Lawn Mower Expert
Product Expert
Elijah,
You may want to check with the Tech Support folks at Toro, toll free, at (888) 384-9939 for tips on how to get the cut you're looking for- maybe a different blade or set-up will help.

Be sure to have the serial number of your unit handy when you call Toro; they may ask for it so they know which model to look up.
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31
Neal S.
Elmhurst, IL
REVIEWED
APR.
06
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Top Rated Mulcher With Honda Engine
You buy the Super Recycler because you want one of the top rated mulchers with a Cast-Aluminum body.

You buy this particular model because you want the Honda engine. The Toro engine while new on the mowers already had two problems. They have replaced the fuel tubing and had a recall to replace the carburetor. Just too new and buggy for me.

This model doesn't have the blade stop or an electric start. The recommendation was to get the Electric start. If the blade start doesn't work,... more
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20
B R
Idaho City, ID
REVIEWED
SEP.
14
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
I Like It!!
So far its great. I tried Honda and John Deere. I didnt like the Honda as it was to slow and it used alot of gas. The John Deere didn't have the quality that the original mowers did as I'm slowly finding out when you get the mowers from the big box stores definitely not the same quality as going to an actual dealer.

My bro has a John Deere that we've used since the early 90s I wished the later ones were that great. My dads is at least 15 years old too. You could mow commercially with... more
B Recommends This Toro Mower
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21
James M.
Rockville, MD
Purchased from Mowers Direct
Purchased 7/6/15
REVIEWED
AUG.
18
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Toro Mower
I have only had the mower for about a month, but I like it very much. It does a great job of cutting and is very powerful for climbing up my steep back lawn. I highly recommend it.
James Recommends This Toro Mower
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10
Brandon N.
Mebane, NC
Purchased from Mowers Direct
Purchased 7/23/15
REVIEWED
AUG.
18
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mower
Cuts well. Shipped Fast. Starts on the first pull.
Brandon Recommends This Toro Mower
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10
Randall W.
Nashville, TN
Purchased from Mowers Direct
Purchased 6/16/14
REVIEWED
AUG.
14
2015
2 out of 52 out of 52 out of 52 out of 52 out of 5
Garbage
The wheels are falling off of this lawn mower that I bought about a year ago. One year of use on 1/3 acre yard. But that's ok - I was able to tighten the wheels. The real problem is that the bolts for the handles have fallen out. So now I can't use the lawn mower. I've never experienced this before - I bought a $500 lawn mower, and it's literally FALLING APART. Or, to be more accurate, it fell apart.
Jose, the Lawn Mower Expert
Product Expert
Randall,
Sorry to hear you are having problems with the mower, this unit comes with a 5 year full warranty so if you call Toro they will help you with parts and service to get this fixed (888) 384-9939.
more
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32
Stephen B.
Monroe, WI
Purchased from Mowers Direct
Purchased 6/23/15
REVIEWED
AUG.
12
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
All Wheel Drive Is The Way To Go
I have a steep 30 degree small hill created when the original owners built this bi-level home. I originally had a Lawnboy push mower but had a bad hip and then an operation. SO I did get a Sears Riding Mower at the suggestion of my wife and it was a good idea considering I also had a hip replacement soon after. 16 years later, hip is more than fine, I feel 20 years less and riding lawn mower gave out. This Toro bad boy was the perfect solution as it was a combination of the best of both worlds.... more
Stephen Recommends This Toro Mower
Stephen's Experience With Mowers Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Couldn't believe how fast I received it."
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10
Tony S.
Colorado Springs, CO
Purchased from Mowers Direct
Purchased 10/3/14
REVIEWED
AUG.
10
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Toro Super Recycler (21") 160cc Honda Personal Pace Lawn Mower
This is the best lawn mower that I have ever owned or used. I bought it on 10/3/14, and didn't get to use it until May 2015. I had it ready to go, only needed to put the gas in.

I filled up the tank and gave it a crank and it started on the very first pull...and it starts like that EVERY TIME. It works great. I love this mower!
Pros: Easy To Use, High Quality, Reliable, Durable
Cons: None
Tony Recommends This Toro Mower
Tony's Experience With Mowers Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Fast shipping and great quality products...I even bought 2 snow blowers from them."
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10
Andress T.
Tuscola, TX
Purchased from Mowers Direct
Purchased 6/23/15
REVIEWED
JUL.
15
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Completely Happy
Best mulcher I've ever touched. Cutting/mulching 8 inch Bermuda and it looks like you bagged it.

My friend has same mower with B&S motor. Nowhere near the same power as the Honda motor. Easy to start and quiet. Light also, could mow with one arm.
Andress Recommends This Toro Mower
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10
William
Purchased from Mowers Direct
Purchased 4/13/15
REVIEWED
JUN.
16
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Missing Parts
Poor Toro Quality Control and poor customer service from Mowers Direct. Mower was missing the Air Filter cover and filter element.
William Recommends This Toro Mower
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43
Barbara M.
Indianapolis, IN
REVIEWED
APR.
02
2015
3 out of 53 out of 53 out of 53 out of 53 out of 5
Tough To Handle If The Sod Is Not Even
I have used this mower for 2 seasons. About kills my arms and wears me out. Live in an older neighborhood so the grass is well established so it is uneven but thick. This mower bounces all over and with a drainage ditch to mow, pushing to engage this mower up a slight hill is not easy.

My arms are bouncing while I have a death grip to hold it in a straight line and push at the same time. The walk at your own pace is not working for me. It does not bounce as much if I have the bag... more
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43
Norman C.
Riverview, MI
Purchased from Mowers Direct
Purchased 10/25/14
REVIEWED
NOV.
15
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mower. Quiet And Really Mulches Up The Leaves
My old push mower was wearing me out so I was looking for a new mower. My friend had this model and I went over to his house and took a couple of turns with his.

Came home and ordered this mower from MD. Good price and quick ship. Mower runs great...doesn't like 32 degree start ups though...took a couple of pulls.
Pros: Easy To Use, Features, Quiet, Price
Cons: Mulcher Blocker Plug Doesn't Close Correctlybent Tab Too Co
Norman Recommends This Toro Mower
Norman's Experience With Mowers Direct
Web Site
4/5

Service
4/5

Shipping
5/5
"Good price and quick ship...I did get an "Out of stock" notice that rattled me a bit...but next day got an email that said the mower had shipped. I asked a question when I ordered and got no reply...wanted to know if oil came with mower...bought some locally"
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10
John A.
Fort Collins, CO
Purchased from Mowers Direct
Purchased 9/23/14
REVIEWED
OCT.
14
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
A Serious Mowing Experience
Researched the various models of 21" Self Propelled, interviewed the local geek mechanics at various power equipment shops, and found out about this particular mower.

Ordered it, shipped in one day, received it, put in two snap set bolts, attached bag, filled with oil and gas, one pull and I was mowing.

What a beautiful unit this is, with Honda power and Toro quality cut. Our yard has never looked this great. THANKS to Mowers Direct for a great deal, great shipping, and... more
John Recommends This Toro Mower
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21
Michael W.
Decatur, IN
Purchased from Mowers Direct
Purchased 7/23/13
REVIEWED
AUG.
13
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Toro Makes A Great Mower
I just purchased this mower because my old Toro of 22 years was finally wearing out. Since I'm 22 years older than when I bought my last Toro I was looking for something to make mowing the lawn easier so I decided to get a self-propelled mower. I thought about electric start too, but I was encouraged by the reviews about how easy this mower was to start. And it really is easy to start...one pull and it's ready to go.

This mower is heavier than my last Recycler and it took a little getting... more
Pros: Easy To Use, High Quality, Quiet, Reliable
Cons: Heavy
Michael Recommends This Toro Mower
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21
Patsy C.
Smyrna, GA
Purchased from Mowers Direct
Purchased 5/11/13
REVIEWED
JUN.
11
2013
4 out of 54 out of 54 out of 54 out of 54 out of 5
Cranks On One Pull
I've only used the Toro once since I got it and it seems very easy to use. Can't say how durable it will be. I really like the Honda engine and it performs just as I need it to do. Good service from Mowers Direct.
Pros: Easy To Use, Features, Quiet
Cons: Expensive
Patsy Recommends This Toro Mower
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21
Ron H.
Hermitage, PA
Purchased from Mowers Direct
Purchased 5/14/13
REVIEWED
JUN.
05
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Push Mowers
Best mower I ever owned wish I got one years ago, its like the Cadillac of lawn mowers
Pros: Durable, Easy To Use, Features, Quiet
Ron Recommends This Toro Mower
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21
Tad
Purchased from Mowers Direct
Purchased 9/16/12
REVIEWED
OCT.
08
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Experience
I had reservations about buying this mower from an on-line company that I had never done business with. My experience was nothing short of great. They communicate with the buyer at every turn.

Love, love, love the mower. This is my first self-propelled mower and I can't believe I waited this long to own one. It supplies effortless mowing.

Hint to new owners: let the mower run for a couple of minutes the first time you start it (to bring it up to temperature). I started mine and... more
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21
Greg R.
Radford, VA
REVIEWED
APR.
18
2012
4 out of 54 out of 54 out of 54 out of 54 out of 5
New Toro Mower
Have used the Toro a couple of times. Started with the first pull. Runs well. I was surprised there was no throttle and with the automatic pacing features. So far so good but I'm always fearful of such things as far as keeping them maintained which I usually do myself. All in all I'm satisfied with the purchase. greg
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10
Edward C.
Westerville, OH
Purchased from Mowers Direct
Purchased 4/20/15
REVIEWED
JUN.
01
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mower
Researched then bought it for my son. Super easy to assemble. Delivery was great. All things are very positive as my son loves the mower.
Edward Recommends This Toro Mower
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11
Ann L.
Omaha, NE
Purchased from Mowers Direct
Purchased 10/24/14
REVIEWED
NOV.
16
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Mower
Easy to set up and use. Starts on 1st pull. Lighter than my last mower, nice. Would recommend to anyone.
Ann Recommends This Toro Mower
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00
James C.
Southborough, MA
Purchased from Mowers Direct
Purchased 6/27/13
REVIEWED
JUL.
19
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Toro Owner For Life
This is my third Toro mower. The first one I owned for about 5 years. I sold it to a neighbor when my family bought me a riding mower for my birthday. He used it for another 10 years. My second one, bought about 15 years ago still ran, but the clutch was gone and a repairman said it wasn't worth fixing. He recommended the new models, so I bought this new one. So far, so good. It took me about 20 minutes to unbox and assemble, I added oil and gas, and it started on the first pull. I like the... more
Pros: Easy To Use, Features, High Quality, Light Weight
Cons: Expensive
James Recommends This Toro Mower
James Would Recommend Mowers Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"I was looking for a generator and went on the web to see what models were recommended. I found Power Equipment, liked their web site, took a leap of faith, and bought the generator and have been very happy with the purchase. Subsequently, I've purchased a snow blower and a lawn mower from them, and couldn't be happier with the selection, prices, shipping options, communication, and ease of purchase. Why go to Home Depot or other local store when you can get what you want and have it delivered to your door? I highly recommend Power Equipment Direct."
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22
Gene B.
NW Nj, NJ
Purchased from Mowers Direct
Purchased 2/25/13
REVIEWED
MAR.
23
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Toro Super Recycler - 20382
It's hard to rate the new mower right now. It's only March and on the day I received the e-mail request we got 6+ inches of snow! I gave it five stars based on Toro's and Honda's reputations in addition to the full five-year warranty.

I'm a little concerned about the Personal Pace feature though. When I ordered the mower, being mostly interested in the Super Recycler Cutting System, I didn't pay too much attention to exactly how the Personal Pace feature worked. After years of manually... more
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33
Randall W.
Nashville, TN
Purchased from Mowers Direct
Purchased 6/16/14
REVIEWED
SEP.
03
2015
1 out of 51 out of 51 out of 51 out of 51 out of 5
Junk
I got the mower about a year ago. Both of the rear wheels began to come loose this year, and I had to stop and re-tighten them several times. But it didn't matter because the handle fell off. The bolts on both sides fell out. But Toro was good about sending me replacement bolts - they weren't bothered at all about my inconvenience. So I put the handle back on last week and it worked great! Started cutting my grass again today...the left front wheel almost fell off. I've re-tightened it now.... more
Jose, the Lawn Mower Expert
Product Expert
Randall,
Sorry to hear about the mower, these mowers do come with a full warranty. I would advise you to take to a local dealer and they will work with you to get it fixed.
more
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12
John M.
Jonesboro, AR
Purchased from Mowers Direct
Purchased 7/11/15
REVIEWED
AUG.
04
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
High Quality Product!
Shopped many mowers and online company's. After reviewing Mowers Direct and the two mowers I was interested in - I felt that best deal was with this company. I purchased the Toro with the Honda motor 6.5 and the customer service was excellent. Received mower in three days, no problem putting together and have used it 5 times and very satisfied with performance so far. In fact, I had my church purchase one just like it for our needs around the church.
John Recommends This Toro Mower
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01
James C.
Cedar Park, TX
Purchased from Mowers Direct
Purchased 6/21/15
REVIEWED
JUL.
14
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
5,000 Square Feet
In 2009, I bought a Toro 20333. It was my first self-propelled lawn mower. I was over 60, so I felt like it was time.
(My first job was, starting at 13, mowing yards...big jar of money.)

A couple of months ago, my son bought his first house and because my Toro 20333 was still sweet (maintenance: oil, air filter, spark plug, fresh gas and/or stabilizer), I gave it to him. I ordered a new Toro - the 20382.

When I got home from work on the day before it was scheduled to arrived, there it... more
James Recommends This Toro Mower
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01
Randall W.
Nashville, TN
Purchased from Mowers Direct
Purchased 6/16/14
REVIEWED
AUG.
13
2015
2 out of 52 out of 52 out of 52 out of 52 out of 5
Lawnmower Has Fallen Apart
I got the lawn mower last summer, so I've used it about a year. I cut my lawn about once a week about 1/3 of an acre. Earlier this year the left rear wheel was about to fall off. I tightened it...about 3 times. I think it's going to stay on now. But that doesn't matter because the bolts on both sides of the handle have fallen out. The lawnmower is completely unusable until I have a chance to pack it in my trunk, find an authorized dealer, take it to the dealer, and ask someone there to put this... more
Jose, the Lawn Mower Expert
Product Expert
Randall,
Randall, Sorry to hear about the issue you are having with the Mower this model comes with a 5 year Consumer Warranty which is honored by any local Dealer in your area. Also this is posted on our Website as well under our return policy, i have attached the Service Center locator so you can find the closest Dealer in your area. If you feel that you are getting the run around from the Dealers please give us a call and we will contact Toro on your behalf.

Service Center
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14
Donna G.
Narragansett, RI
Purchased from Mowers Direct
Purchased 6/16/13
REVIEWED
JUL.
07
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Paint A "free" Sign And Put It On Your Own Mower, Leaving It.
If you want to spend double the time, expend twice the energy to have your yard looking unlike an abandoned property, don't buy this mower.
Pros: Easy To Use, Features, High Quality, Easy To Store
Donna Recommends This Toro Mower
Donna Would Recommend Mowers Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"Efficient, professional and conscientious."
 more
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534
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