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Ariens Zoom XL 48 Zero Turn Lawn Mower Reviews & Ratings - Product Discontinued

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Ariens 915165 Reviews
Overall Rating
Features
4/5
Quality
3/5
Performance
3/5
Value
3/5
Overall
3.5 out of 53.5 out of 53.5 out of 53.5 out of 53.5 out of 5
Pros
Easy To Use (2)
Fast (1)
Reliable (1)
Features (1)
Exceeded Expectations (1)
Cons
Durability (2)
Unreliable (2)
Low Quality (2)
You Don't Know What You ... (1)
40% of respondents would recommend this product to a friend
8 Reviews  Sort by 
 
Kevin B.
Brewton, AL
Purchased from Mowers Direct
Purchased 1/5/12
REVIEWED
JAN.
27
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Ariens Zoom Xl
Received my mower the other day and everything was in excellent shape. Must say I had some worries buying a mower online sight unseen, but the experience was great. Mower was shipped quickly and even the driver took time to ensure the mower was in acceptable condition before he left. Mower appears to be great quality. Might need some very minor adjustments on the tracking and deck. A great buy that I would recommend to anyone.
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42
Joe
Total Reviews
4 Reviews
Total Helpful Votes
14 Helpful Votes
REVIEWED
JUN.
24
2013
2 out of 52 out of 52 out of 52 out of 52 out of 5
Brand New & Broken
Long story short, several issues from brand new. Required major repairs. Worst customer service from manufacturer. Result, paid for a working mower that's not what I got.
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Cons: Low Quality, Unreliable, Durability
Joe Does Not Recommend This Mower
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70
Joe
Pound Ridge, NY
Total Reviews
4 Reviews
Total Helpful Votes
14 Helpful Votes
REVIEWED
JUN.
11
2014
1 out of 51 out of 51 out of 51 out of 51 out of 5
Waste Of Money
From the day my Ariens XL Zoom 48 arrived it was a disappointment .

Problem #1. At the first turn of the key the problems began. The starter stumbled like that of an old car. The starter had a dead spot. 3 turns of the key later I got it going. Not a good sign...if only I had returned it then.

Problem #2: As I drove down the driveway I noticed the steering was uneven. With the handles at the same position it veered right. I cut my 2 acres anyway. Veering right the entire time.

Problem... more
Cons: Low Quality, Durability, Unreliable
Joe Does Not Recommend This Mower
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60
Ken
Total Reviews
2 Reviews
Total Helpful Votes
27 Helpful Votes
REVIEWED
MAR.
23
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Machine For The Money
I will have to admit that I have bought the Gravely ZT XL 48. But this machine is exactly the same as the Ariens Zoom XL 48. The only difference is it has the Kawasaki FR engine. Not that Kohler Courage is not a good engine, but talking to different mechanics and found that Kawasaki engines were great engine. Otherwise, this is a great machine for the money. 10 gauge fabricated steel deck, access door to your belts, Hydro-gear ZT-2800 Hydrostatic transmission, and a larger horsepower... more
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61
John
Phoenix, AZ
REVIEWED
OCT.
18
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Owned Now For 18 Months
I have a 1 acre yard in Phoenix AZ that I have to mow year around. With our grass it is very important to bag the clippings. In the past I owned a John Deere tractor with a rear bagger attachment. It did a good job of mowing, however the passive bagger would clog unless the grass was bone dry. Even in Phoenix it is hard to time mowing so that the grass is totally dry.

I finally moved up to this mower about a year and a half ago. I am very pleased. I bought the powered bagger... more
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61
Cam
REVIEWED
FEB.
19
2015
1 out of 51 out of 51 out of 51 out of 51 out of 5
Terrible Support When Things Go Wrong!
When you buy a product and your product has no issues that's fine, however when I bought my mower, I had trouble with it for a full 1 year before I sold it for peanuts just to get rid of the machine.

For me, the electric clutch kept breaking the stay, and this in return made the wires all rip that connected the clutch to the power source.

To make things worse, Ariens would not do anything to fix it. Every time I contacted someone, they just said it was my fault (someone who has owned... more
Cam Does Not Recommend This Mower
Jose, the Lawn Mower Expert
Product Expert
Cam,
We are sorry to hear of the issues you have experienced with the Ariens mower you purchased. Because you didn't purchase it here, we can't be sure when you bought it. If your mower is still under warranty, you should be able to get it fixed with an authorized Ariens service center in your area. The only advice we can offer at this time is that you get back in touch with Ariens at 920-756-4688 to find out if they'll still honor your warranty.
more
Manufacturer Response
Brand Rep
Cam,
The Ariens Company is sorry to hear about your experience. Our warranty will back our products for parts and labor for any and all manufacturing defects during the warranty period. Warranty is determined by authorized Ariens servicing dealers. The support staff can only gather so much from a conversation and not see the overall machine.

I understand you no longer have the machine, but if you would like to further discuss, please don't hesitate to contact us at 920.756.4688.
more
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40
Dwain C.
Rowlett, TX
REVIEWED
APR.
28
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Outstanding Mower
May 2014, this is my third year. No problem performing its task. I mow 1-1/2 acres. Living on a lake. I recommend different tires on shore line. Unless you like picking up 500lbs. Get it out of the mud. Lake is down, this zero turn will mow down cat tails and almost anything in its path. I'm pretty hard on this machine just keep engine clean change oil.
Pros: Durable, Easy To Use, Price, Exceeded Expectations
Dwain Recommends This Ariens Mower
Dwain's Experience With Mowers Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I bought this mower it was free shipping no taxes. I tried get my local dealer match the price. They said no."
 more
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40
Bob A.
Cuba, IL
Purchased from Mowers Direct
Purchased 5/17/13
Total Reviews
2 Reviews
REVIEWED
JUL.
21
2013
4 out of 54 out of 54 out of 54 out of 54 out of 5
Dealer's Overhead Vs Learning Curve
Took me a couple hours and a little paint to understand how this mower operates. Guess the cost of a dealer's overhead/ instruction could have saved me a little bit of a learning curve, but no real damage. Would buy it off Mowersdirect.com again!
Pros: Features, Easy To Use, Fast, Reliable
Cons: You Don't Know What You Don't Know
Bob Recommends This Ariens Mower
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51
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