Husqvarna LE475 4-Cycle Wheeled Edger

Todd Gwaltney,
Product Expert
Mowers Direct

I purchased the Husqvarna LE475 4-Cycle Wheeled Edger from Mowers Direct. I received the produce with in three days (wow). I removed the edger from the box followed the instructions to assemble, filled with gas started it up, no problem. I stored the edger in my garage so I could use it the next day. Well the wife (next day) said she could smell gas in the garage and I said I smelled gas in the basement last night. After checking all the cars I discovered that the edger was leaking gas from what appeared to be the carburetor bowl. Here I am without my new edger, right out of the box and into the shop for repairs. I feel I just gave the company a five hundred dollar loan because I have product I can't use and just think, this item is American made. The latter is one of the reasons I purchased. I also discovered that the big box store (HD) sells this product on line but for some reason....... posted the item out of stock on line and in store. American manufactures you got to do better its your duty!

I purchased the Husqvarna LE475 4-Cycle Wheeled Edger from Mowers Direct. I received the produce with in three days (wow). I removed the edger from the box followed the instructions to assemble, filled with gas started it up, no problem. I stored the edger in my garage so I could use it the next day. Well the wife (next day) said she could smell gas in the garage and I said I smelled gas in the basement last night. After checking all the cars I discovered that the edger was leaking gas from what appeared to be the carburetor bowl. Here I am without my new edger, right out of the box and ... more

I will never buy another item from Mowers Direct.

MD RESPONDS: We checked your file; it shows that you called us, said you didn't get a warranty card, and we sent you a link to Husqvarna's web site so you could register your warranty online.

We appreciate your business and want to do all we can to assist you; but it's very hard to help if we don't know what's wrong.

Your order was placed on 5/24 and delivered on 5/26, so your order was not delayed.

We are not allowed to register the warranty for you- Husqvarna has you do that yourself, since they ask for personal information.

If you have a problem with the edger, please give the folks at Husqvarna Tech Support a call at 800-448-7543. Since they make the units they are far better equipped to give you advice and provide warranty support.

A member of our Customer Service team will be contacting you to offer their assistance, as well.

I will never buy another item from Mowers Direct.

MD RESPONDS: We checked your file; it shows that you called us, said you didn't get a warranty card, and we sent you a link to Husqvarna's web site so you could register your warranty online.

We appreciate your business and want to do all we can to assist you; but it's very hard to help if we don't know what's wrong.

Your order was placed on 5/24 and delivered on 5/26, so your order was not delayed.

We are not allowed to register the warranty for you- Husqvarna has you do that yourse... more